There is about 50% regional statewide travel with this position, and 10% national travel. Some off hours may be necessary for project work, escalations, etc.

BlueTriton is a leading provider of spring and purified water products - the name behind your favorite bottled water brands. We are proud to offer an extensive portfolio of highly recognizable, responsibly sourced, and sustainably packaged spring water in addition to other quality products and services. Get ready to quench your thirst with exciting possibilities when you join BlueTriton for a fiercely good career doing work that matters.

Water might seem simple enough, but there is a lot going on beneath the surface. Working in a factory or warehouse requires rolling up your sleeves to get things done and the tenacity to go the extra mile again and again. We believe the rewards are worth the effort: a business you help shape, a supportive team you learn from, and the chance to have a sustainable impact in which you can truly be proud.

Job Description

The role:

The IT Regional Field Service Technician , reporting to the Senior End User Support Manager, will provide remote/on-site technical support and services to end-users and clients within a designated geographic region. This role involves troubleshooting, repairing, and maintaining information systems and technology infrastructure to ensure optimal performance and minimal downtime.

What you’ll do:

The IT Regional Field Service Technician performs a critical role in ensuring availability, that our systems are both secure and resilient. This includes Remote/On-Site Support, Hardware Maintenance, Software Support, Application Packaging, Network Support, Documentation, Customer Interaction, Compliance, Travel, and Emergency Response. There is about 50% regional statewide travel with this position, and 10% national travel. Some off hours may be necessary for project work, escalations, etc.

Qualifications

You have:

• Education: A degree or diploma in Information Technology, Computer Science, or a related field is preferred. Relevant certifications are a plus.

• Experience: 5+ years previous experience in IT support. Familiarity with specific technologies and systems:

• Application packaging, Intune, and Company Portal

• Knowledge of Power Automate and Power Apps a plus

• Experience with using tools such as Azure AD, Intune, and Service Now

BlueTriton Brands, Inc. (“BlueTriton”) is a water and beverage company in North America that produces and distributes a portfolio of brands of spring water, purified water, and other beverages, which include Poland Spring®, Deer Park®, Ozarka®, Ice Mountain®, Zephyrhills®, Arrowhead®, Origin™, Saratoga®, AC+ION®, Pure Life®, B’EAU®, and Splash Refresher™. BlueTriton also owns and operates ReadyRefresh®, a water and beverage delivery service for homes and offices.

Headquartered in Stamford, Connecticut, BlueTriton is a privately held company with operations and distribution primarily in the United States and Canada, employing more than 7,000 employees. BlueTriton manages water resources for long-term sustainability and helps protect more than 20,000 acres of watershed area owned by the company from harm and destruction. The company sources from 56 springs and has 30 production facilities across North America, with some verified to the Alliance for Water Stewardship Standard. BlueTriton is a Water Champion with The Water Council and has committed to be verified under their WAVE program.

BlueTriton Brands is proud to be an Equal Opportunity and Affirmative Action employer, seeking to create a welcoming and diverse environment. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. BlueTriton Brands is committed to providing reasonable accommodation for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please contact us at BlueTritonHR@bluetriton.com (xyz@bluetriton.com)