Responsibilies: Review trends related to all payers for reporting and resolution with Manager Assist in special projects as assigned Review, collect, and analyze data from various systems Daily responsibilities will include assisting Billing Reps, respond and resolve A/R questions Training and dissemination of work Managing and distributing paper claims, correspondence, and checks Produce Excel and EPIC reports. Maintain logs and reports Guide new and existing staff with various system and website, Charge corrections Call Carriers and patients as needed Develop appeals letters Research/Investigate Payor Policies Mailing of Appeals Follow up on mailed appeals Reporting on outcomes Trending Payor denials Assess Work queue volumes reporting unusual inflows

Qualifications: High School Diploma or equivalent required, some college preferred A minimum of 3 years experience in Physician Billing Operations is required A minimum of one-year experience in physician billing within a hospital setting required Excellent verbal and written communication skills required Must be an independent, detail oriented individual with strong interpersonal skills and understanding of basic mathematics Ability to manage several projects simultaneously and coordinate the activites of other clerical staf Must be proficient in of MS Word, Excel. Must have excellent knowledge of EPIC Must display good judgment skills