Description: A large client of ours is looking for a Desktop Support technician in Wyoming, Illinois.

• Responsible for supporting users and field users.

• Make contact with the first level to understand the calls.

• Accountable for handling second-level calls.

• Focal point for troubleshooting/understanding more complex problems that require analysis.

• Assist and learn in infrastructure activities (networks/servers).

• Responsible for user integration/training.

Skills:

Windows 10, windows os, Troubleshooting, Customer service, Active directory, Imaging, Microsoft office suite, technical support, office 365, SCCM, hardware, windows, o365, desktop, help desk, support, ticketing system, Help desk support, Hardware support

Top Skills Details:

1. Customer service is of the utmost importance / desire to grow within IT

2. Windows OS

3. Microsoft Office Suite

Additional Skills & Qualifications:

Nice to haves:

• BA/BS in Information Technology or related field

• A+ or similar Certifications

• Windows Client Operational System

• Office Suite (Word, Excel, PowerPoint, Outlook)

• Active Directory

• Hardware

• Remote Access Tools

• Basic knowledge Network and Windows Server

• ITIL framework

  Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision

• Critical Illness, Accident, and Hospital

• 401(k)Retirement Plan – Pre-tax and Roth post-tax contributions available

• Life Insurance (Voluntary Life & AD&D for the employee and dependents)

• Short and long-term disability

• Health Spending Account (HSA)

• Transportation benefits

• Employee Assistance Program

• Time Off/Leave (PTO, Vacation or Sick Leave)

  About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.