00577-24

Client Support Technician - TOP SECRET Security Clearance

Do you enjoy learning about new technologies and how they can be used to provide cutting-edge services to the Air Force and DOD customers? If so, then look to join the Stellar Innovations and Solutions team!

Job Summary:  

The Client Support Technician is responsible for providing organizational unique Communications and Information Systems support for AFLCMC Wright Patterson Air Force Base organizations for Information Technology (IT) functions. This position supports the Air Force On-Site / On-Base at Wright-Patterson AFB in Dayton, OH.

Primary Duties: 

• Must be familiar with Windows 10 and Microsoft Office troubleshooting.

• Good communication skills to interact with customers for initial training and computer system troubleshooting.

• Ensure all systems meet all the required security labelling and configuration.

• Install specialized software once it has been approved by the ISSO.

• Install new hardware and update equipment tracking database.

• Update and patch standalone Windows 10 systems.

  Secondary Duties:

• Act as the Data Transfer Agent for writing media.

• Move equipment within the vaults as required.

• Validate hardware lists against current equipment locations.

• Work with ISSOs on equipment destruction documentation.

• Work with equipment custodians on cleaning up storage areas.

• Must be able to lift a minimum of 50 pounds unassisted routinely.

  Nice to Haves:

• Thorough knowledge and experience with Microsoft Office.

• Ability to pick up understanding of new tasks quickly.

• Effective listening skills and Attention to detail.

  Position Requirements:

• Four (4) years of progressive Information Technology (IT) experience including at least two (2) years in technically related areas.

• Bachelor’s degree from an accredited college or university is highly desired but will accept an A.S. Computer Science degree or an H.S. Diploma with additional experience.

• MUST CURRENTLY POSSESS AND BE ABLE TO MAINTAIN a DoD TOP SECRET Clearance.

• MUST HAVE A CURRENT / ACTIVE IAT II (i.e., Security+) or higher-level certification.

• US Citizenship is mandatory.

  SIS, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. We are also an equal opportunity employer of individuals with disabilities and protected veterans.

   

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