This job will be located at one of our Forsyth County Branches. Prefer candidates who lives within a 30 mile radius of Winston Salem, NC. Good credit history is a must!

[Branch Manager / Business Development (Forsyth County)

[POSITION SUMMARY [The primary purpose of this position is to identify potential clients, market the Bank's products and services within the branch market footprint as well as develop and promote positive community relations within the community at large, local government and business entities. The position also has the responsibility to provide supervision and leadership to ensure that the day-to-day operations of the branch are performed efficiently and in compliance with established policies, procedures, and regulatory standards, while providing exceptional client service.

[PRIMARY ACCOUNTABILITIES [High Essential]{lang="EN"}]{lang="EN"}]{lang="EN"}]{lang="EN"}]{lang="EN"}

• Provide exceptional client service both internally and externally and serve as a role model to staff.
• Initiate and originate Home Equity Lines of Credit to meet and exceed branch performance targets.
• Collaborate openly and efficiently with mortgage loan officers to refer mortgage loan clients and follow-up to cross-sell deposit products and Home Equity Lines of Credit.
• Proactively conduct outbound appointments with business owners with a focus on holding a consultative needs based discussion around their banking needs in an effort to win new relationships and grow the Banks market share.
• Work to achieve production goals in Business or Mortgage loans or serve as a mentor for new Branch Managers.
• Assist current loan clients with existing loan events, such as modifications, releases, insurance claims, principal payments, etc.
• Work with staff to develop and implement behaviors leveraging the Piedmont Federal Needs Assessment Advisory Discussion process to increase deposit growth to meet and exceed branch performance targets, with specific focus on non-maturing/transaction accounts (Savings, Checking, Money Market Accounts) as well as time deposits.
• Manage branch's new business development; participate in external activities to promote the Bank in the community (housing fairs, realtor contacts, participation in realtor/homebuilder organizations and local area groups/civic clubs)
• Collaborate with Chief Experience Officer to determine and implement the most effective business development strategies within the branch market footprint.
• Track business development activities to ensure there is an appropriate return on investment.
• Understand and comply with applicable regulatory and legislative requirements, and PFSB policies and procedures.
• Oversee the day-to-day operation of the branch, including security, managing, coaching and developing staff to ensure compliance with PFSB policies/procedures while providing exceptional customer service
• Assist with all deposit account needs, including cross-selling products and services as needed.
• Cultivate, develop and retain long-term customers by promoting the Bank's products and services.
• Acquire and maintain knowledge of products/services to efficiently and accurately assist customers.

[Low Essential]{lang="EN"}

Ensure each branch facility is attractive, functional, safe, and secure for customers and employees.

Provide management with ideas/input about new products, enhancements to existing products, outreach opportunities, etc. Provide on-the-job training for branch staff (new and existing) to ensure adequate knowledge/understanding of products, policies/procedures, regulatory compliance, documentation, and cross training.

Provide on the job training for branch staff (new and existing) to ensure adequate knowledge/understanding of products, policies/procedures, regulatory compliance, documentation, and cross traininng.

[Assist staff in locating cash discrepancies, handling unusual/difficult sit ations, and conducting audit activities to ens ]{lang="EN"}