The Business Banking Specialist Supervisor leads, coordinates, and supervises the operational elements of the Business Banking Department s loan origination and servicing process. Provides expertise and leadership to the business banking specialist function. Assembles business loan files, uploads loans into computer system, and finalizes loan closings. Processes payments and advances, maintains and updates collateral tracking, prepares client correspondence, and assists clients with inquiries and problem resolution. Understands and completes job responsibilities in accordance with federal and state regulations. Originate and Process Loan Documentation 60% Prepares & orders all necessary loan documentation Assembles & scans commercial loan files Uploads new loans, renewals, extension, modifications and participations into core system Processes and posts in-house and participation payments and advances; prepares wire requests Completes loan maintenance and loan read-back Updates collateral tracking and exception reporting Monitors insurance documentation and UCC filings Prepares and sends paid-off loan correspondence and documentation Closes and organizes loan files Coordinates and oversees the ordering and receipt of commercial appraisals and 3rd party valuations Provides service in person, on the telephone, and through e-mail Supervises Business Banking Specialists 25% Develops and monitors work plans that align with the Bank s strategic goals Provides leadership, training, coaching, and guidance to support individual and team performance Manages and assigns area workload Ensures accuracy, efficiency and quality of work in area adheres to the banks service standards and is completed according to legal, regulatory and internal policy requirements Identifies training needs and coordinates training with Senior Lending Manager Develops onboarding plan, assigns and participates in the training of new coworkers Shared Oversight of Technology and Systems within the Business Banking Department 5% Works with Supervisor to analyze department needs Identifies, researches and makes recommendations on technologies and systems Initiates, leads and participates in the implementation of systems, processes and procedures relative to the Specialist function Maintain in good standing existing technologies and systems Additional Duties and Responsibilities 10% Assists with and compiles audit information Participates in internal and external training and development opportunities as required Other job duties as assigned necessary to carry out the responsibilities of this position