Description We are offering a contract to hire employment opportunity for an Administrative Assistant in Bloomfield, Connecticut. This role entails a variety of tasks within the domain of administrative support and customer service, ensuring the smooth operation of daily office activities. The industry of focus is customer service, making this role crucial in maintaining positive customer relationships and ensuring efficient office operations.

Responsibilities:

• Providing excellent customer service by answering inbound calls and resolving customer inquiries.

• Managing data entry tasks with precision and accuracy.

• Handling email correspondence professionally and promptly.

• Scheduling appointments and organizing meetings as necessary.

• Ensuring efficient inbound and outbound call management.

• Utilizing Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for various administrative tasks.

• Maintaining accurate customer records and updating them as necessary.

• Monitoring customer accounts and taking appropriate action when needed.

• Processing customer credit applications accurately and efficiently.

• Assisting with other administrative tasks as required. Requirements • Demonstrated ability in answering inbound calls and managing both inbound and outbound calls.

• Proven customer service skills, with the ability to effectively address and resolve issues.

• Proficiency in data entry with a high level of accuracy and attention to detail.

• Experience with email correspondence, demonstrating strong written communication skills.

• Ability to schedule appointments, manage calendars and coordinate meetings.

• Proficiency in Microsoft Office Suite, including Excel, Outlook, PowerPoint, and Word.

• Ability to multitask and prioritize tasks in a fast-paced environment.

• Excellent organizational skills.

• Good problem-solving skills and the ability to make decisions under pressure.

• Strong interpersonal skills and the ability to work well in a team.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .