Plant Quality Manager

Date: Aug 28, 2024

Location: Wilmington, NC, US, 28405

Company: Corning

Requisition Number: 64613

Corning is vital to progress – in the industries we help shape and in the world we share.

We invent life-changing technologies using materials science. Our scientific and manufacturing expertise, boundless curiosity, and commitment to purposeful invention place us at the center of the way the world interacts, works, learns, and lives.

Our sustained investment in research, development, and invention means we’re always ready to solve the toughest challenges alongside our customers.

Our Optical Communications segment has recently evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry-leading optical solutions across the broader communications industry.This segment is classified into two main product groupings – carrier network and enterprise network. The carrier network product group consists primarily of products and solutions for optical-based communications infrastructure for services such as video, data and voice communications. The enterprise network product group consists primarily of optical-based communication networks sold to businesses, governments and individuals for their own use.

Role Purpose

Ensures that plant's products meet customer requirements and that the plant has an up to date and capable Quality Control system, including all procedures, specifications and equipment required for the Quality Control function. Collaborates with the Commercial group to resolve customer complaints and to translate customer requirements into meaningful product specifications. Develops processes and systems to prevent quality problems

Key Responsibilities

• Manage plant quality systems (including ISO documentation, records retention, etc.) and plant quality personnel to ensure that the plant's products meet all customer requirements

• Responds quickly and effectively to customer complaints and issues. Serves as the customer advocate in the plant

• Collaborates with plant and division innovation teams to evaluate new product needs and translate them to meaningful plant specifications. Identifies and defines all required measurement protocols

• Works with process and product improvement teams regarding key product attributes to develop appropriate control strategies and feedback loops to make sure product attributes perform as expected

• Continuously improves quality function spending to help the plant lower its costs

• Manages department spending and budgets

• Determines yield and/or financial impact of proposed changes in product specifications

• Leads project teams to resolve and permanently fix customer complaints

• Perform process capability analysis as needed

• Provide statistical design and analysis services to internal plant departments

• Manages the analytical laboratory for the plant

• Oversees all customer quality audits of the plant. Leads corrective action teams to resolve audit deficiencies

Experiences/Education - Required

• B.S. in Engineering highly preferred or equivalent technical degree

• Training aligned with manufacturing & engineering institute learning journey (e.g. Six Sigma, 5S/6S/PEX)

• Progressive responsibilities in leadership, including quality, operations or engineering department supervisor experience

• Experience in leading teams and departments in meeting continuous improvement goals, step change performance improvements, innovation, expanding technical capability, work redesign or other change efforts

• Experience coordinating activities within functional responsibility and collaborating with other groups to achieve results

• Experience with data collection and data analysis software and techniques, including Excel, Minitab, Pi, Access, etc.

Experiences/Education - Desired

• M.S. or equivalent technical degree

• Experience in staff or project roles such as Quality or Applications Engineering, Supply Chain, or a project assignment

• Experience in staff or other areas such as Project Management, Applications Engineering, Operations, or Performance Excellence

• Experience in process engineering and with multiple manufacturing processes

• ASQC (American Society of Quality Control) certification (or equivalent)

• Exposure to and understanding of the corporate network and resources

This position does not support immigration sponsorship.

The range for this position is $134,306.00 - $184,671.00 assuming full time status. Starting pay for the successful applicant is dependent on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education. The benefits available for this position are dependent on hours worked and may include medical, dental, vision, 401(k) plan, pension plan, life insurance coverage, disability benefits, and PTO.

​Corning Puts YOU First!

We are committed to supporting your health, financial, career development, and life goals as you grow professionally and personally to achieve your highest potential. All benefits begin as soon as you start your career at Corning.

• Our monetary peer-to-peer recognition program is tied to ourand celebrates you and your colleagues’ contributions.

• Health and well-being benefits include medical, dental, vision, paid parental leave, mental health/substance use, fitness, and disease management programs.

• Financial benefits include a 401(k) savings plan with company matching contributions and a 100% company-paid pension benefit that grows steadily throughout your career.

• Companywide bonus and attractive short- and long-term compensation programs are available based on your role and responsibilities.

• Professional development programs help you grow and achieve your career goals.

We prohibit discrimination on the basis of race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, veteran status or any other legally protected status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To request an accommodation, please contact us at.

Nearest Major Market: Wilmington