Job Number 24151662

Job Category Sales & Marketing

Location Courtyard by Marriott Wilmington Downtown, 1102 N West Street, Wilmington, Delaware, United States

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Management

Additional Information: This hotel is owned and operated by an independent franchisee, Canon Hospitality Management. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Sales Manager Task List

Standard Tasks

 Set up email calendar to receive notifications via email, day before event.

 Answer calls and emails about group blocks, extended stay or Meeting room inquiries.

 Send contracts and follow up to get signatures and credit card authorization if needed. Enter Contract Due Date, Cut Off Date, Arrival Date, and any special notes into email calendar.

 Manage existing groups – keep track of cut off dates, arrival dates and departure dates, process payments and organize Rooming Lists for upcoming tours.

 Meeting Room – Need a signed contract and credit card authorization form. Keep track of

bookings and process payments and make sure the room is set up properly. Enter this into email calendar.

 Hotel planner – Respond right away to bid on groups. Check back to see where your rank is and

rebid if need be.

 Prepare a group resume before each group arrives for the front desk.

 When offering LNR, make sure the company signs a rate form letter.

 RFP Process – Business cases using key account tool, submitting RFPS to accounts that we had last year.

Weekly

 Bid Clerk – Follow upcoming projects. Reach out to companies that will be working in the area.

(3x/week)

 Lot Shop – Check surrounding hotels to see what companies are staying in the area. (5x/week)

 Room inspections (3x/week)

 Sales report – Send to GM and RDOS.

 Tuesday & Thursday – 2-4 hours out prospecting business.

 Site visits. (5 per week)

 2 hours a week – Cold calling

 Internet prospecting – 2 hours per week

 2 hotel tours to clients and or prospective clients

 Send out thank you cards to groups

Monthly

 Chamber events – Breakfast, meetings, mixers, ribbon cuttings. Stay involved in the community.

 Contact previous groups.

 Contact Top 50 companies. Keep track production of rooms. If they are not producing enough, contact them and take them to a standard Gold account. 10% depending on occupancy.

 Account maintenance calls

 Visit top 5 accounts 1 time per month

 Month End reporting – Strategic forward thinking, account production for LNR and Key accounts, profile production

This company is an equal opportunity employer.

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