Overview

The Salvation Army's Adult Rehabilitation Centers make a difference in people's lives. Through the collection and resale of gently used goods we are able to provide the financial support to assist men and women with a variety of social and spiritual afflictions. The in-residence rehabilitation program focuses on basic necessities with every man or woman being provided a clean and healthy living environment, good food, work therapy, leisure time activities, group and individual counseling, and spiritual direction. All our effort is focused on developing life skills and a personal relationship with God through Jesus Christ. More than just a job, each member of the team contributes to recycling goods that literally recycle and repair broken lives.

The Salvation Army Adult Rehabilitation Center is seeking a Sales and Production Associate to work in a production store and be responsible to perform a wide variety of duties in the store and the production area. The Sales and Production Associate will maintain order and create and sustain a pleasant and hospitable work environment and maintain customer relationships.

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Responsibilities

• Assist in creating a pleasant and hospitable work environment and maintain good customer relationships.

• Assist, as required, with store operations.

• Serve all customers in a courteous and efficient manner.

• Handle all donations with care and donors with respect and courtesy.

• Handle merchandise as directed, always maintaining proper categories and colorization.

• Ensure that store is sufficiently stocked and “ragged out” in accordance with the “ARC COMMAND RAG OUT CALENDAR.”

• Assist in cleaning and general maintenance of store property.

• Immediately report theft, customer complaints, injuries, and any unsafe equipment or conditions to management.

• Maintain a clean and clutter free work area.

• Be well-versed in and comply with,Guide to Thrift Store & Donation Center Operationsmanual.

• This position will support the work therapy program component of The Salvation Army Adult Rehabilitation Centers by providing to beneficiaries; an example of professional conduct, work habits, and supervision (as directed by Supervisor).

• Other duties as may be assigned by immediate supervisor, Store Supervisor, Assistant Store

• S upervisor, and/or Administrator.

• Cashier/Sales Floor

• Comply with all cash handling and security standards as relates to cash register operations, daily sales reports and bank deposits.

• Sort, price, stock and “rag out” showcase merchandise and other areas as directed.

• Restock fitting room merchandise back to racks in proper category and color code

• Maintain merchandise displays as directed.

• Answer telephone calls in an efficient, friendly, professional manne

• S orter

• Sort minimum of 300 store quality garments an hour by department.

• Assist moving the donations to the sorting table as needed.

• Assist with hanging merchandise as needed.

• Assist running clothing racks as needed.

• Hanger/Tagger

• Hang and ticket a minimum of 225 pieces per hour of clothing on rolling racks from sorting table by department on the correct hanger type, and by category in an 8 hour period.

• Assist moving the donations to the sorting table as needed.

• Assist sorting clothing as needed.

• Assist running clothing racks as needed.

• Pr i cer

• Price a minimum of 250 garments an hour using a wide range of prices determined by the style, quality and condition of each piece.

• Acquire and maintain knowledge of name brand merchandise and value.

• Assist moving the donations to the sorting table as needed.

• Assist ticketing merchandise as needed.

• Assist with running clothing racks as needed.

• Runner

• Place a minimum of 225 garments an hour from the production room to the sales floor on the proper rack by department, category and color order.

• Straighten and maintain the clothing racks of the departments as assigned.

• Rag out merchandise in accordance with the Territorial ARC Rag Out Calendar.

• Assist hanging merchandise as needed.

• Bric a Brac

• Sort and clean all saleable miscellaneous merchandise donations daily.

• Ticket all merchandise and assign an individual fair market price for each item.

• Place and maintain all merchandise in the required order and manner.

• Rag out merchandise in accordance with the Territorial ARC Rag Out Calendar.

• S hoes/Accessories

• Sort and clean all saleable shoes, handbags and accessory donations daily.

• Ticket all merchandise and assign an individual fair market price for each item.

• Process to the store a minimum of 25 pieces/sets per hour maintaining all merchandise in the required order and manner.

• Rag out merchandise in accordance with the Territorial ARC Rag Out Calendar.

• Domestics

• Sort and measure all saleable linen items daily as required

• Ticket all merchandise and assign an individual fair market price for each item.

• Process to the store a minimum of 25 pieces/sets per hour maintaining all merchandise in the required order and manner.

• Rag out merchandise in accordance with the Territorial ARC Rag Out Calendar.

• Books/Records/Toys

• Sort and clean all saleable merchandise daily as required.

• Ticket all merchandise and assign an individual fair market price for each item in accordance with established policies.

• Place and maintain all merchandise in the required order and manner.

• Rag out merchandise in accordance with the Territorial Rag Out Calendar.

• Furniture/Electrical

• Sort, clean and test all electrical and furniture donations as required.

• Ticket all electrical merchandise using “sold as is” tickets and assign an individual fair market price for each item.

• Complete furniture tickets and record required information assigning a fair market price for each furniture item.

• Place and maintain all merchandise in the required order and manner.

• Mark down furniture items on sales floor in accordance with policy.

• Rag out merchandise in accordance with the Territorial ARC Rag Out Calendar.

• Donations/Maintenance

• Maintain the cleanliness of the sales floor, bathrooms, entry, windows, sidewalks and parking areas daily.

• Accept donations in accordance with standard policies while providing courteous, respectful service to the donor

• Able to lift 100 pounds.

• Receive and receipt, as per policy, all donated material in a courteous and efficient manner. Maintain cleanliness of all donation facilities.

• Safeguard all donated materials and assigned equipment.

• Ensure a constant flow of donations to the sorting table throughout the day.

• Assist with ragging out the sales floor as assigned.

• Bale ragouts and trash as required.

• Perform lawn and garden work as needed.

Qualifications

• Ability to speak and understand English for effective communication with supervisors, employees, beneficiaries, and customers.

• Excellent customer service skills.

• Ability to understand and follow directions.

• Ability to stand for long periods of time.

• Ability to lift 50 pounds.

Job LocationsUS-DE-Wilmington

Job ID 2024-12907

Category Sales

Compensation Min USD $13.25/Hr.

Compensation Max USD $13.25/Hr.

Type Regular Part-Time