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FirstService Residential Office Manager in Williamsburg, Virginia

Job Overview

As an Office Manager,you’llbe responsible forassistingtothe administration and coordination ofall ofthe day-to-day operations in the office.

Your Responsibilities:

  • Manage the daily functions of the Operations department including Office Management, Mailroom, Maintenance and Quality Control whilemaintainingstandards of excellence for processes,methodsand personnel.

  • Manage the process improvement and quality control of the Operations functions to maximize productivity, minimize duplicate work, and ensure quality service is delivered. Review the work of assigned staff.

  • Establish quality control standards, developbudgetand cost controls, and obtain dataregardingtypes, qualities, specifications, and delivery dates of products ordered. Ensure all established costs, quality, and delivery commitments are met.

  • Provide guidance in the process and planning of personnel requirements, subcontract requirements, facility needs, and tooling and equipment needs.

  • Review operating reports and direct the resolution of operational problems to ensure minimum costs and prevent delays.

  • Providedirectionto staff andassistin the investigation and resolution of problems. Recommend personnel actions, promotions, transfers, terminations, or disciplinary measures.

  • Maintain awareness of changes in rules, statutes or regulations and communicate changes to staff. Direct training of staff when new procedures arerequiredtocomply withchanges.

  • Develop Standard Operating Procedures andmaintainexisting procedures.Review processes and ensure they are in compliance with current statute.Manage the communication and compliance ofSOP’swithin teams,managersand internal and external customers.

  • Manage the budget for the functional areas of responsibility. Monitor expenses,initiatecost reductionprogramsand negotiate prices with vendors. Ensure that office operations are performed within budget parameters.

Skills & Qualifications:

  • Three (3) tofive (5) plus years of related work experience.

  • Associates degree with concentration in business preferred, or equivalent combination of education and experience.

  • Proficiencyin computer programs like Microsoft Office, Outlook and Windowsrequired.

  • Excellent interpersonal, office management and communications skills.

  • Mustpossessstrong administrative background.

  • Self-starter with excellent communication, interpersonal and customer service and telephone skills.

Physical Requirements:

  • Physical demands includeabilitytolift upto 50 lbs.

  • Standing, sitting, walking and occasional climbing.

  • Required to work at a personal computer for extended periods of time.

  • Talking on the phone for extended periods of time.

  • Ability to detect auditory and/or visual emergency alarms.

  • Ability to work extended/flexible hours, weekend, and attend Board meetings asrequired.

  • Driving when necessary.

What We Offer:

As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may berequiredto attend training and other company functions.

Compensation

$18-25

Disclaimer Statement

This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

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