This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13038909

POSITION OVERVIEW: The Housing Case Manager - Veterans Shelter will use the Housing First Model when working with veteran households who are homeless or at-risk of becoming homeless, in order to maintain housing stability. The Case Manager will develop an individualized plan of care and coordinate services with the veterans, assigned treatment team members and community partners. The Case Manager will assist veterans to improve their independent living skills, promote mental health recovery through the lens of person-centered care and secure / retain sustainable housing. Services will emphasize self-management of conditions; reducing inpatient hospital stays and emergency room visits; improve transition of care between primary care providers and inpatient facilities in order to achieve their highest level of functioning. The Case Manager will apply a harm reduction and trauma informed approach, and focus on recovery orientated tasks to support the veterans mental health and/or sobriety.

ESSENTIAL POSITION RESPONSIBILITIES:

1. Provides services to maintain productivity standards at a minimum of 5 documented veteran contacts per day.

2. Maintains accurate, timely and timely documentation of service provision, signing all progress notes within 24 hours of service delivery, or as per contract guidelines.

3. Completes case files in a manner that individualizes each file, includes ongoing assessments, reflects appropriate interventions, barriers and challenges, includes housing stability plans, documents progress accomplishment towards goals, tracks unmet needs of veterans, and program discharge plans. Case files will always be kept in inspection-ready conditions.

4. Complete treatment plan and assist veterans in setting individualized recovery goals by utilizing the strengths assessment process and update quarterly.

5. Meet with veterans to coach and provide instruction necessary to meet identified goals and work toward recovery, reintegration, relapse prevention and community tenure. Assist veterans to improve their Activities of Daily Living (ADLs) by assisting, coaching, and skill building around daily living, social skills and medication management.

7. Promptly screen veteran households for eligibility requirements. Submit screening for approval and prioritization or denial. Provide and document appropriate referrals for those individuals screened ineligible.

8. Assist veteran household with crisis situations, anger management, and development of crisis plans to address symptom management and skill building for conflict resolution.

9. Submit case files for review and close out within designated time frame.

10. Conduct intake and assessments required for enrollment: Veteran status, household income, referrals needed, housing barriers and challenges, physical and mental health needs, and safety concerns. Provide veterans orientation to program requirements and veteran rights.

11. Conduct office and in-home visits with veteran households for housing stability planning. Document progress, linkages and referrals to permanent housing, Veteran-serving and community-based resources, including income and legal supports, and coordinate with VA Case Manager Veteran Navigators and/or other entities.

12. Conduct landlord outreach to identify new safe and affordable rental properties. Provide advocacy as needed for appointments, landlord-tenant negotiation, conflict resolution, payment of rent or utility arrears, and/or in obtaining needed resources.

13. Assist veteran with creating budgets to assist with identifying safe and affordable housing. Assess needs for financial assistance in accordance with the VA Case Manager Program Guide, in order to obtain and maintain permanent housing as indicated in the h using stability plan.

14. Engage and build rapport with veteran households. Provide information and referrals to callers, and potential veterans. Participate in the annual outreach events.

15. Attend community meeting as requested and maintain collaborative working relationships with community partnering agencies, Veteran-serving organizations, and homeless providers.

16. Assist veterans with entitlement advocacy and application processes including for SSI/SSDI, food assistance programs, medical cards and others.

17. Collaborate with veteran household on self-sufficiency discharge planning to maintain permanent housing, economic stability, emotional stability and self-determination.

18. Submit for supervision review and approval of all recertification requests as required and within designated time frame.

19. Attends and participates in HMIS training and comply with HMIS user agreements. Obtain releases of information for veteran households to enter data into HMIS. Ensure timely and accurate data entry into HMIS.

20. Monitors status of vets and provides level of personal and other supports consistent with veteran status and collaborates with the VA regarding client care.

21. Provides follow up outreach upon shelter discharge to ensure successful transit