JOB REQUIREMENTS: JOB ID: 21248 ATTENTION: Information Technology Services (ITS) at the University of Wisconsin-Whitewater is seeking a Wireless Network Engineer (Network Engineer III, IT059). JOB DETAILS: The IT Services division (ITS) provides computer technology services to the University of Wisconsin - Whitewater at the Whitewater and Rock County campuses. ITS delivers desktop and server computing services and supports networks, telecommunications, Internet connectivity, administrative and academic systems, security, instructional technology and other functions. The Network Operation Center (NOC) is a department within ITS and is responsible for the management, operation and support of the university network, servers, and other IT infrastructure components. The Network Team is hiring a network engineer to focus on UW-Whitewater\'s wireless network. The successful candidate will work with the other members of the network team to ensure the university network is reliable, secure, and will assist with the strategic planning for future technology upgrades to provide the best services to our students, employees, and university community. This position will report to the Network Operations Director. The Wireless Network Engineer completes non-routine system planning, installation, analysis, and issue resolution independently to support institutional and partner network connectivity and performance. This position is focused primarily on the university wireless network but will also support other network hardware and software. This position will have some evening/weekend work and on-call duties. RESPONSIBILITIES: -Designs, installs, and tests non-routine networks and associated hardware and software to ensure compliance and adhere to established timelines and expectations -Develops and implements complex network management and monitoring tools, writing complex scripts to automate repetitive tasks -Researches network technologies and procures new equipment and resources to meet program or project requests independently -Assists with the development and implementation of policies and procedures to align with strategic initiatives and unit objectives -Identifies, analyzes, troubleshoots, and documents non-routine network connectivity and performance issues in institutional and partner networks according to established procedures, best practices, and regulations -Works collaboratively with other members of the network team to cross-train, and establish well-documented business processes -Supports the university help desks through advice, phone or in-person support, and ticket escalation processes, as needed -Trains staff and/or clients and serves as a main point of contact for internal and external individuals and groups -All other duties and responsibilities as assigned by the Network Operations Director, the Deputy CIO or the CIO TO ENSURE CONSIDERATION: Applications received by October 23, 2024 are ensured full consideration. Applications received after that date may be given consideration at the discretion of the search committee. The most qualified applicants will be invited to participate in the next step of the selection process. If you have questions regarding this recruitment or if you are unable to complete the application online due to a disability or system problem, please contact us at (262) 472-1024 or hr@uww.edu. For questions regarding this position, please contact: Katie Kowalkiewicz Administrative Manager 262-472-7794 kowalkik@uww.edu TO APPLY: Only complete application packages will be considered. This includes online submission of the following documents: - Cover Letter -Resume -Name and contact information for three professional references ***** OTHER EXPERIENCE AND QUALIFICATIONS: Minimum Qualifications: -Three years of experience with ethernet technology and edge devices -Three years of experience with network wireless technology -Three years of expe ience with router technology -Three years of experience with programming / scripting languages -Three years of experience with using APIs for automation tasks -Three years of experience with monitoring networks with SNMP, NETCONF, or RESTCONF -Three years of experience with TCP/IP protocol suite Highly Desired Qualifications: -Experience with test equipment for all data transport technologies -Experience with safety, construction and electrical power regulations -Experience with UNIX and UNIX network utilities -Experience with programming / scripting in languages such as Python, Perl, PHP, Java, JavaScript Knowledge, Skills and Abilities: -Excellent problem-solving techniques -Excellent communication skills, both oral and written -Strong quality customer service skills and techniques -Ability to program/script in multiple languages; ex. Python, Perl, PHP, Java, JavaScript -Ability to understand and use product APIs for automation (Network DevOps) -Ability to apply innovative ideas and technology to various situations -Willingness and ability to be an active participant in following applicable safety rules and regulations including necessary training and skills -Ability to interact respectfully with people from diverse socioeconomic, cultural and ethnic backgrounds ***** APPLICATION INSTRUCTIONS: Apply Online: www.careers.wisconsin.edu