Position Summary

• Greets members, guests, patients; answers telephone, schedules appointment, post charges and payments received, and perform related clerical duties.

Primary Position Responsibilities

• Greets patients, members and visitors (in-person or via telephone) in a friendly, professional and courteous manner.

• Registers guests to the Wellness Center by following the designated procedures.

• Oversees required paperwork for new member registration and updates the existing information in a neat, thorough, and legible manner.

• Executes financial "End of Day" report and monetary reconciliation.

• Communicates with coworkers to ensure smooth daily operations.

Qualifications

• Minimum Education:

• Required:

• High School Diploma or Equivalent.

• Preferred:

• None

• Minimum Years of Experience (Amount, Type and Variation):

• Required:

• At least 1 year member service experience.

• Preferred:

• 2 years member service/reception experience.

• License, Registry or Certification:

• Required:

• CPR/AED (or must be obtained within six months of hire date)

• Preferred:

• First Aid certification

• Knowledge, Skills and/or Abilities:

• Required:

• Experience with telephones, computers, keyboards, fax machines, copiers, cash handling, and filing.

• Preferred:

• Basic fitness knowledge.