We are looking for a Lead Quality Assurance Technician that have a passion for quality and motivating teams. This role oversees the day-to-day activities of the QA techs and ensures production quality standards and regulatory compliance are met daily.  This hands-on leadership role will plan and coordinate bake-off and testing of retain samples, perform document t review, oversee/ perform equipment calibration, lead testing activities, and drive corrective and preventive actions.

As the lead QA technician, you will play a vital role in assuring quality and food safety compliance through hands-on leadership.

Responsibilities

This list is not all inclusive, other duties assigned as necessary by management.

• Oversee daily activities of QA technicians. Assign work, provide guidance, and ensure deliverables are met.

• Train technicians on inspection, documentation, testing procedures, and analytical equipment operation. Identify training needs.

• Organize, compile and review all records completed by operators and QA technicians including batch records, CCP records, and affiliated production forms…

• Conduct internal audits and ensure the quality system and GMPs are followed thoroughly. Identify areas for improvement.

• Lead investigations for any non-conformances, complaints, or major defects. Assist with identifying corrective and preventive actions.

• Maintain testing equipment and oversee calibration program. Review maintenance and calibration records for lab equipment.

• Liaise with production, maintenance, and other groups to resolve quality issues and drive continuous improvement.

• Data entry for quality results for retain bake-off, incident reports, consumer complaints and other pertinent information.

• Participate in external and internal audits and regulatory inspections.

• Lead the Environmental Monitoring Program, include environmental swabbing, samples preparation, and identifying hard to clean areas.

• Perform sanitation SOP verification and perform sanitation validation swabs

• Responsible for sample submittal and packing of samples for transport to testing laboratory.

• Assist Quality Supervisor with food safety and quality projects and objectives.

• Follow established programs, policies, and practices to produce safe, quality foods that meet SQF, regulatory, company, and customer requirements.

• Vacation relief for QA Technicians on all shifts.

  Health & Safety

• Follow company safety policies and practices fostering a safe workplace and environment for ourselves and our co-workers.

  Requirements

  Education and/ or Experience

• At least 3 years of relevant quality assurance experience, preferably in food manufacturing or an associate degree in related field preferred (Quality Assurance, Food Science, Chemistry, etc.).

• Knowledge of food safety programs, microbiological and sanitation concepts.

• Experience with regulatory (Kosher, Organic, RSPO, Non-GMO, Gluten Free) concepts preferred.

• Functional knowledge and use of Microsoft Office – Excel, Word, PowerPoint, & Outlook.

• Experience in leading and training others.

  Communication and Analytical Skills:

• Strong oral and written communication skills.

• Ability to apply mathematical application to practical situations.

• Must be organized, detail oriented, possess good troubleshooting skills, and be able to prioritize required work.

• Ability to think critically in a fast paced and stressful environment.

  Other Skills and Physical Demands

• Must be able to perform the essential functions of this position with minimal supervision.

• Ability to work with extended periods of standing, walking, bending, twisting, and lifting safely.

• Ability to interact professionally with honesty and respect towards everybody.

• Flexibility to work off-shifts, including days or nights, weekends, or holidays.

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