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Lafrance Hospitality Front Desk Attendant -TownePlace Suites by Marriott, Westport, MA in Westport, Massachusetts

We want you to join our team at the TownePlace Suites by Marriott, Westport as a part time Front Desk Attendant!

At our hotel you'll have a great work environment surrounded by friendly coworkers and have opportunities for cross training, career growth and mentorship. As a Marriott Team member you'll receive amazing discounts on hotel rooms for both you & your family to enjoy. In addition we run Company wide incentives both year round & seasonal for all staff.

If you are a self-motivated, guest-focused candidate with some weekend availability apply for this Front Desk Attendant position. A friendly & welcoming personality is exactly what is needed to be successful as a Front Desk Attendant here at the TownePlace Suites. This is an exciting opportunity if you are interested in developing your professional skills.

Refer a friend once you join and earn up to $500!!!

Pay: $15.50 PER HOUR

Shift: Part time

Schedule: AM and PM, must have weekend availability

Responsibilities:

  • Maintain a warm, welcoming and professional demeanor while interacting with all guests.

  • Check guests in and out of the hotel, ensure proper payment is received, special requests are noted & fulfilled, and accurate information is recorded.

  • Answer the phone in a professional & helpful manner.

  • Follow procedures on posting charges and settling guest accounts.

  • Effectively address and resolve guest problems to increase guest satisfaction.

  • Be knowledgeable of emergency procedures and Hotel policies.

  • Practice punctuality for scheduled shifts.

Keywords: Hotel, Hospitality, customer service, front desk

Requirements

  • Customer Service Experience

  • Hotel Marriott Experience is a plus but NOT required

  • Attention to detail

  • Reliability

  • Able to work alone and as a team

Benefits

  • 401K Matching

  • Brand Wide Travel Discounts

  • Company Wide Travel Discount Program

  • Referral Bonus Incentive

  • Retention Bonus Incentive

  • Annual Review Program

  • Extensive Room for Growth

  • Paid Training

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