Company Overview:

With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we’re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.

At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.

Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you’re passionate about our purpose — people —then we can’t wait to support whatever gives you purpose. We’re united by purpose, inspired by you.

The Garnishment Administrator is responsible for providing world class support and timely processing of assigned garnishment cases for UKG Inc.’s customers who utilize our Garnishment Administration and Disbursement product offering. The key responsibilities are to accurately process garnishment withholding orders to ensure compliance. This includes following the jurisdiction requirements and our standard processes to set up garnishment deductions and written responses as required to the agencies and courts.

This is a hybrid role. The employee will be expected to work onsite 3 days/week at UKG's Atlanta Georgia, Alpharetta Georgia, Scottsdale Arizona, or Weston Florida office

Duties and Responsibilities:

• Ability to recognize and categorize orders for all garnishment types

• Performs accurate and timely garnishment processing including garnishment interpretation and updating deductions data according to established timelines, standards and procedures for all garnishment types with minimal assistance

• Follows the established process to provide accurate and timely written answers to garnishment and/or court notices as required within prescribed time limits

• Ability to effectively examine and reconcile garnishments

• Respond timely and accurately to internal and external contacts including customers, courts, attorneys and agencies concerning garnishment orders

• Escalates non-routine inquiries and issues for assistance to Sr Specialist, Team Lead, Garnishment Manager and include Director on critical issues

• Effectively use appropriate resources which include process documentation and our compliance reference ‘Complete Guide to Federal & State Garnishments’ and Garnishment Specialist III, Team Lead and Manager

• Attend and actively participate in all scheduled Customer Success Group, Garnishment Department and POD Team meetings and review recordings for any missed due to time off or other unavoidable conflicts

• Adheres to current jurisdictional requirements and standard processes when handling garnishment orders

• Assists with garnishment set-up for new client implementations as requested

• Being flexible and adapting to process improvements and changes and making suggestions to improve standard processes

• Being a team player always remembering that all clients are our clients

• Other special projects or tasks assigned by Management

• Overtime may be required during any calendar quarter

Basic Qualifications: 

• At least 1 year of Garnishment experience, including set up and court/agency responses, preferably with high transaction volumes

• Able to analyze and interpret garnishment orders

• Demonstrated ability to calculate figures and amounts such as discounts, interest, commissions and percentages

• Intermediate proficiency with Microsoft Office applications: Word, Excel and Outlook

Preferred Qualifications:

• Highly motivated to learn new concepts, processes and procedures

• Must be able to manage assigned work in an organized, proactive and independent manner to meet all required time frames and commitments

• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm

Where we’re going:

UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it’s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!

Equal Opportunity Employer:   

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.   

View The EEO Know Your Rights poster (https:www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf) and its supplement. (https:www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm)      

View the Pay Transparency Nondiscrimination Provision (https:www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)     

UKG participates in E-Verify. View the E-Verify posters here (https:www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf) .  

Disability Accommodation:

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com . 

The pay range for this position is $41,600 to $59,800, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG’s comprehensive benefits can be reviewed on our careers site at https:www.ukg.com/careers (https:www.ukg.com/careers)   

It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.