Gathers and organizes surgical patient data, preparation of charts, collection of statistical data, and completing general clerical duties.

Responsibilities:

• Utilizes communication skills by answering the telephone by the third ring, responding in a pleasant manner and directing calls appropriately.

• Performs general clerical duties on a daily basis such as filing, and other specific duties.

• Maintains a file for charts received for patients scheduled for surgery according to date to prevent loss in the event of a change or rescheduling.

• Prepares charts by placing required lab work, EKG, Chest X-ray, and history and physical on correct patient charts, assuring that all copies are legible and within the required time frame.

• Notifies the charge nurse immediately if unable to complete. Stamps patient charts correctly.

• Prepares charts according to procedure, ensuring appropriate paperwork is available for admitting nurse (Radiology, OR).

• Delivers completed, stamped charts, along with patient's old records to ACU (ambulatory care unit).

• Serves as liaison between physician's offices, inpatient units, ancillary departments, and other services to ensure coordination in the delivery of patient care.

• Distributes pre-admission sheets to pre-admission clerk in agreed upon time frame.

• Assesses and organizes workload to determine the order of priority, in order to expedite the processing of the preop data.

• Coordinates and schedules outpatient transfusions and infusions.

• Participates in quality improvement activities to improve the flow of patients and required documents.

• Maintains an orderly, clean, well stocked office area, reordering supplies on appropriate order days.

• Prepares and arranges charts with proper forms for each patient type.

• Makes necessary phone calls to ensure the availability of chart requirements for the surgical procedure.

• Gathers data to complete monthly statistical report for Pain Management Department.

• Notifies admitting department of changes in patient admission status, cancellations, and invasive procedures.

• Other duties as assigned.

Education:

• High School diploma or equivalent.

Certifications:

• None required

Complexity of Work:

• All employees are expected to meet the standards of performance outlined in the Organizational-Wide Competencies listed below as applied to the position:

• World Class Service Orientation: Includes attitude, behavior, interpersonal skill, and problem solving that enable an employee to respond to internal and external customer needs and expectations in a positive manner. Adaptability: Includes teamwork and flexibility needed to fulfill job responsibilities including adapting to changes in work environment and accepting supervisory feedback.

• Efficiency and Effectiveness: Includes quantity and quality of desired work, as well as organization skills necessary to perform successfully.

• Essential Job Requirements: Includes adherence to all relevant policies, procedures, and guidelines affecting the work environment, including maintenance of required competencies and communication skills.

• Supervisory Responsibilities (if applicable): Includes overall accountability for assigned work group relative to operational goals, personnel requirements, and budgetary constraints. Note:

• The above stated duties are intended to outline those functions typically performed by individuals assigned to this classification.

• This description of duties is not intended to be all inclusive nor to limit the discretionary authority of supervisors to assign other tasks of similar nature or level of responsibility.

Work Experience:

• Minimum 1 year in hospital setting or equivalent.

• Typing and basic computer skills a must.

Physical Requirements:

• A high degree of dexterity to produce materials on a PC/word processor, normal or corrected vision and ability to tolerate extensive sitting and frequent walking to other parts of the campus.

• Lifting or carrying of up to 25 pounds.

Personal Protective Equipment:

• Follows Standard Precautions using personal protective equipment as required for procedures.

Pay Range

Minimum hourly: $15.25

Maximum hourly: $19.60

The pay range displayed on this job posting reflects the anticipated range for new hires. While the pay range is displayed as an hourly rate, Cleveland Clinic recruiters will clarify whether the compensation is hourly or salary. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set, and education. This is not inclusive of the value of Cleveland Clinic's benefits package, which includes among other benefits, healthcare/dental/vision and retirement.

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities