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Charles Schwab Director, Enterprise and Operational Risk Testing in Westlake, Texas

Your opportunity

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

The Enterprise and Operational Risk Testing (EORT) team is part of the Enterprise and Operational Risk Management organization and executes objective and thematic evaluations of risk management activities across the Company. Reporting to the Managing Director of the EORT team, the Director, EORT is responsible for Policy and Standard administration, Adherence Monitoring/QA of the Policy, and Standard requirements, facilitating coordination across Company Testing Teams, providing Regulatory and Audit support as well as assisting in the testing process to evaluate the design and effectiveness of controls across the Company. This role will lead QA and/or testing projects quarterly across different topics/business units including the following risk disciplines: operational, enterprise, third-party, fraud, and data integrity risk.

The Director will have the opportunity to make a broad impact, working across the 3 lines of defense to coordinate testing plans, identify thematic issue trends, and communicate Company testing strategy and changes. In this role, you will be the one overseeing the design of the testing policy to ensure its alignment with regulatory and industry best practices. The Director will also take on updating the Testing Policy minimum requirements conducted by the First and Second Lines of Defense Testing programs and will ensure completion of Company-wide and departmental administration and training requirements. In this role, you will own the entire project execution of assigned testing areas as you lead projects through ambiguity and address roadblocks swiftly. This role allows you to lead in departmental strategic initiatives to support overall EORT objectives and to lead and be responsive in broader initiatives for EORM, Corporate Risk Management and the Company.

*This is an Individual Contributor position.

What you have

Required Qualifications

  • Equivalent experience or a Bachelor’s degree in Finance, Business Administration, Accounting, Computer Science, Economics, or related area of study.

  • 10+ years of experience in audit, SOX testing, compliance testing, QA and/or operational risk management.

  • Advanced understanding of risks and internal controls and the ability to evaluate and determine the adequacy and effectiveness of controls and process reviews. Process analysis, business intelligence and problem-solving techniques.

  • Advanced understanding of financial services industry.

Preferred Qualifications

  • Advanced understanding and knowledge of strategy, vision, and guiding principles. Demonstrate deep, current understanding and knowledge of the business to appropriately consider the risk and control environment in reviews and decision making.

  • Advanced understanding of risk management strategy, policies, and framework. Advanced knowledge of policies, standards, and framework and how to apply it to testing.

  • Self-motivated along with the ability to supervise, engage and manage a diverse, inclusive team to bring projects and reporting to conclusion.

  • Advanced understanding of current regulatory expectations in the execution of testing, issue validation, and the response to regulatory inquiries for assigned projects.

  • Comfort level with ambiguity and an ability to create a clear path forward.

  • Independent judgment with strong analytical, risk assessment, and auditing skills.

  • Strong written and verbal communication skills with proven ability in communicating with senior staff, including executives.

  • Ability to identifying the information needed to clarify a situation, seek that information from appropriate sources, and use skillful questioning to draw out the information when others are reluctant to disclose it.

  • Occasional travel out of state for training or specific projects may be required (less than 5%).

What’s in it for you

At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

  • 401(k) with company match and Employee stock purchase plan

  • Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions

  • Paid parental leave and family building benefits

  • Tuition reimbursement

  • Health, dental, and vision insurance

What’s in it for you:

At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

401(k) with company match and Employee stock purchase plan

Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions

Paid parental leave and family building benefits

Tuition reimbursement

Health, dental, and vision insurance

Schwab is an affirmative action employer, focused on employing and advancing in employment, qualified women, racial and ethnic minorities, protected veterans, and individuals with disabilities in the workplace. If you have a disability and require reasonable accommodations in the application process, contact Human Resources at applicantaccessibility@schwab.com or call 800-275-1281.

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