Ready to drive operational excellence at the heart of one of the world's leading financial institutions? As a Transactions Specialist I in Operations at JPMorgan Chase, you'll play a crucial role in coordinating, reviewing, and extracting data files for mail distribution across various lines of business. Specifically, you'll collaborate closely with the Card Production Center (CPC), the cornerstone of our card production and distribution for Visa and Mastercard products. This role offers hands-on experience in managing critical data workflows and provides a pathway for career growth within a globally recognized organization committed to innovation and professional development. Join us and contribute to the future of finance while advancing your skills in a supportive and dynamic team environment.

As a Transactions Specialist I in Operations within the Card Production Center (CPC) at JPMorgan Chase, you'll play a pivotal role in ensuring efficient coordination, review, and extraction of data files across our diverse lines of business. CPC serves as JPMorgan's primary card production and distribution hub, catering to a wide range of Visa and Mastercard products. This position offers a unique opportunity to contribute directly to our operational success while fostering a collaborative team environment focused on delivering excellence. Join us to make a meaningful impact in financial services and advance your career in a supportive and innovative setting.

Job Responsibilities:

• Lift and deliver 40-70 lbs. and handle 200 lbs. of supplies using industrial pull/push carts.

• Meet and maintain Quality and Productivity standards.

• Operate Entrust equipment daily for personalizing Visa and Mastercard plastics.

• Validate material and output quality consistently.

• Reconcile input vs. output using basic math skills.

• Adapt to changes in directives, procedures, and technology within the work environment.

• Maintain positive interactions internally and externally daily.

• Prioritize assigned work daily according to client Service Level Agreements.

• Participate in and uphold departmental work area maintenance.

Required Qualifications, Capabilities, and Skills:

• Proficient oral and written communication skills.

• Strong problem-solving abilities.

• Competence in MS Office applications.

• Effective organizational skills.

• Exceptional attention to detail.

• Availability for 3rd Shift: Sunday - Thursday (9 PM-5:30 AM). 15% Shift diff

Preferred Qualifications, Capabilities, and Skills:

• Solid understanding of the line of business.

• Familiarity with business processes and procedures.

• Comprehensive product knowledge.

• Relevant industry experience.

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans