Job Information
Vertiv Corporation ERS Program Manager-Service Execution Process in Westerville, Ohio
POSITION SUMMARY This role will help facilitate the hiring and project execution process by assisting the operations team navigate through stages of an employee's career: hiring, onboarding, organizational development, and employee communications. It will be driving and facilitating the human capital strategy across required support functions and assisting in management/record keeping of employee certification levels. This role will be the liaison for operations to all compliance related items, and it is integral to improving the overall efficiency of the operational components of the ERS/HVM human capital strategy. RESPONSIBILITIES * Human Capital Strategy Execution * Develop and implement workflows to drive more effective onboarding, hiring, and training. Document these processes and train the internal stakeholders (i.e., SCMs, Area Managers, Directors etc.) on them * Draft, develop, and manage relationships with Trade Schools, Colleges and Universities to be targeted for field employees and develop a partnership with selected schools * Develop an intern/Co-op program with trade schools, colleges and universities to increase number of available candidates * Evaluate current third-party recruiting companies to develop partnerships * Facilitate and Manage relationships with Military recruiting organizations * Represent Organization at Hiring Conferences * Develop and present organizational overview presentations * Organize and schedule Local managers to perform the interview process at conferences * Participate in the interview process * Develop relationships with internal stakeholders to improve timeline from hiring to actual time in the field. * Operations Team * Talent Acquisition * Human Resources * IT * Finance * Work closely with these internal stakeholders to create and implement ideas driving continuous improvement and build a positive work environment. * Create and manage PowerBI tool for Certification Tracking * Communication * Provide timely communication to management regarding challenges associated with achieving the human capital strategy. * Create and provide training material to the necessary operations and shared services support staff around the human capital strategy for ERS/HVM * Work with executive management to determine key operational KPI metrics, provide periodic documentation on performance of these KPI's, and communicate challenges and improvement opportunities from these KPI's * Work as necessary to provide written and phone communication with external organizations as required to communicate roadblocks associated with hiring and developing our operational resources * Work on the quarterly communication cadence including developing appropriate PowerPoint presentations to be presented to the field. COMPETENCIES To perform the job successfully, an individual should demonstrate the following competencies: * Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; Gets first-hand customer information and uses it for improvements in products and services; Acts with customers in mind; Establishes and maintains effective relationships with customers and gains their trust and respect. * Interpersonal Savvy - Relates well to all kinds of people, up, down and sideways, inside and outside the organization; builds appropriate rapport; listens; builds constructive and effective relationships; uses diplomacy and tact; truly values people; can diffuse tension. * Listening - PracticApply here: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjU4ODE3LjEwNTA4QHZlcnRpdmNvbXAuYXBsaXRyYWsuY29t