Job Information
Catholic Charities Serving Central Washington Outpatient Services Lead Manager - North Central in West Wenatchee, Washington
Job Details Job Location Wenatchee - Wenatchee, WA Position Type Full Time Education Level Graduate Degree Salary Range $95,000.00 - $105,000.00 Salary/year Travel Percentage Up to 50% Description Position Summary: Under the supervision of the North Central Director of Behavioral Health the Outpatient Services Lead Manager provides administrative and Evidenced Based Practice (EBP) focused supervision to clinical supervisors and staff and participates in administrative activities to support program and service delivery. In collaboration with the North Central Director of Behavioral Health, they will oversee and ensure that all outpatient behavioral health services provided, are in line with the mission, vision and strategic goals of Catholic Charities. The Outpatient Services Lead Manager in collaboration with the Clinical Utilization Manager works to ensure that high qualify services are provided and participates in tasks focused on continued quality improvement for the outpatient behavioral health programs in North Central region. The Lead Outpatient Services Manager will also work in conjunction with other managers and Directors throughout the Catholic Charities Network to ensure consistency in development and delivery of services and adherence to policy and procedure. This position directly supervises the clinical supervisors and service delivery of outpatient therapists, case managers, and New Journeys. Responsibilities: Outpatient Program oversight Participates as a member of Catholic Charities Clinical Team Ensures that outpatient programs and staff meet all regulatory and statutory requirements per the WAC Oversees caseloads to ensure proper level of care assignment and that case management services are provided as indicated Ensure that outpatient service providers maintain 60% productivity Encourages and coaches staff in a manner consistent with the mission and vision of Catholic Charities Facilitates and attends clinical meetings Assists with the development and implementation of staff training consistent with the expectations and services provided in the outpatient programs Assists with audit preparation or corrective action implementation as needed Hiring Assist in the hiring of outpatient behavioral health programs staff, coordinates appropriately with the North Central Director and Human Resources department to initiate hiring process, as indicated Helps with recruitment and selection of clinical staff and supervisor/leads Clinical Supervision Provides EBP clinical (and administrative) supervision to assigned outpatient supervisors and clinical staff at a frequency outlined by Behavioral Health Policies and Procedures Conducts 6 month and annual performance evaluation for supervisees of Outpatient Behavioral Health program Provides Clinical Supervision that is structured the requirements for staff seeking out Licensure Provides clinical supervisory back-up for Outpatient services Ensures staff performance meets agency productivity and documentation required Develops and implements corrective action plans with staff to address performance issues, as indicated Assigns, supervises and monitors clinical activities of assigned supervisees through individual and group supervision, review of clinical records, sitting in on sessions as applicable Quality Assurance Implements and maintains fidelity to evidence-based clinical practices and programs Participates in Quality Improvement activities with the Clinical Utilization Manager as required for all clinical supervisors Perform other duties as assigned Qualifications Job Requirements: The following requirements are those that are normally required for performance of this position. Any disabled applic