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TEKsystems Customer Service Representative - Hybrid Remote in West Valley City, Utah

A Management Services company is hiring multiple Customer Service Representatives to join the team for a great Opportunity in West Valley City, UT! This position will be Hybrid Remote and will provide equipment!

Responsibilities:

  • Taking 30-40 inbound calls a day in a que

  • Examines, assesses, and combines data to provide information on benefits and group insurance programs and utilization.

  • Pinpoints needs for modification or changes in program design and administrative procedures.

  • Records employee enrollment in benefits.

  • Explains and interprets more complex aspects of company insurance programs to employees and dependents.

  • Utilizes specialty in a more complex aspect of the Benefit Clerk duties, requiring more in-depth knowledge of benefit programs, company policies, and administrative procedures than the Benefit Clerk.

Qualifications:

  • High School diploma or GED is required

  • 1-2+ year of Customer Service experience (can be in person or over the phones)

  • Computer Skills (be able to navigate MS Office, work through multiple tabs, understand webex)

  • Must be open to any 8 hour shift between the times of 6am-6pm MST Mon-Fri + 1 Sat per month

**If Interested:

Please apply to the job application and email Derek at Dmautz @teksystems.com

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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