Account Manager Job Type - Permanent Pay Rate - \$70,000.00 - \$85,000.00 / Yearly Description Agency in Springfield, MA looking for an Account Manager/Director with over 2 years of experience. Must have agency, client service and strategic planning experience. Requirements Must possess proven experience in an Account Management role or similar Familiarity with \'3M\' and \'ADP - Financial Services\' is required Proficiency in Customer Relationship Management (CRM) systems Demonstrated ability to use Management Systems effectively Must be proficient in Microsoft Excel and \'About Time\' software Knowledge of Billing Functions is compulsory Must have experience in Campaign Planning Strong communication skills, both written and verbal, are essential Exceptional customer service skills are a must Must have a solid understanding and experience in Account Management