Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud, and Mobility services.

Link is quality and compliance-focused, under our guiding philosophy “Mission First, Customer Always". If you’re looking for a technology company that values innovation, with a vision toward the future of the technology landscape, look no further than Link Solutions.

We are ISO 9001:2015, ISO 20000-1:2018, ISO 27001:2013 certified and appraised for CMMI ML3 for Services and Development.

Link Solutions is seeking a Telecommunications Infrastructure Support Lead to join our team at West Point, New York.

• Must be a US Citizen 

• Must possess a DoD Secret Clearance

• Non-remote (relocation incentive available)

In this role, the Telecommunications Infrastructure Support Lead will assist our government client in operating and maintaining the information and infrastructure systems at the United States Military Academy West Point and its associated remote sites. At Link Solutions, you’ll help protect our national security while working on innovative projects that offer opportunities for advancement and growth. 

Job Responsibilities:

• Provide technical guidance for directing and monitoring information and telecommunication systems operations.

• Oversee an experienced team in the management and support of enterprise-level infrastructure.

• Work with government customers to identify needs or opportunities for improvement.

• Plan and implement projects without impacting daily operations.

• Oversee tasks and activities related to technical support, cybersecurity, IT operations, CAD, and telecommunications.

• Conduct quality assurance reviews and evaluate new and existing tools and technologies.

• Provide planning, quality assurance, and control support (QA/QC).

• Ensure assigned tickets are addressed with our government client.

• Serve as the point of contact (POC) for the RNEC to coordinate and schedule exercise support.

• Lead a team of technicians to install, operate, and maintain copper, fiber, and coaxial infrastructure.

• Design and document new or updated inside and outside plant cable infrastructure, including conduit, cable trays, copper, coax, and fiber optics.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.

• US Citizen

• Must possess a DoD Secret Clearance

• Seven (7+) years of experience in telecommunications infrastructure, facility design, and installation. 

• Three (3+) years in a supervisory or lead position.

• Knowledge and experience of BICSI rules, regulations, and standards.

• BICSI RCDD certified.

• Experience developing layout and design for technology systems including voice, data, and structured cabling.

• Knowledge of OSHA safety regulations and industry standards and practices.

• Knowledge of NEC, IEEE, EIA, TIA, industry standards, and other applicable codes related to the design and layout of IT and telecommunications systems.

• Knowledge of I3A standards, as well as infrastructure planning.

• Experience with MS Office Suite.

Preferred: 

• BA/BS degree in Engineering, Computer Science, Information Systems, or a related field with a comprehensive understanding of computer science concepts.

• IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140 (CompTIA Security+ CE, CCNA Security, GICSP, GSEC, SSCP, etc.).

• Project Management certification (PMP/PMI CE).

• BICSI  Registered Communications Distribution Designer (RCDD) certification.

• Knowledge of TMS I3A and UFC guidelines

• Knowledge of TIA/EIA 568 Commercial Building Cabling Standards.

• Knowledge of ISP, OSP, and ATS technologies.

• Familiar with C4IM standards, services, and requirements.

• Experience providing quality service and support for mission-critical systems and VIP end users. 

• Excellent communication skills (written and oral) and interpersonal skills. 

• Superior organizational skills, attention to detail, and ability to prioritize and manage multiple tasks.  

This opportunity is contingent upon successful award and contract negotiation which is currently in process.

Link Solutions Inc. offers a competitive compensation and benefits package to include paid holidays, paid time off, medical, dental, vision, company-paid long and short-term disability, life insurance, referral bonuses, relocation incentive program, certification reimbursement program, retirement, and more.

Link Solutions, Inc. is an EOE. AA/M/F/D/V. We participate in the E-Verify Employment Verification Program. All your information will be kept confidential according to EEO guidelines.