Description

We are seeking a dedicated PC Technician to join our team in West Palm Beach, Florida, working within the Local Government sector. In this role, you will be responsible for installing, maintaining, upgrading, and troubleshooting computer systems and peripherals. You will also be responsible for processing inquiries and providing technical support to end users. This role offers a long-term contract employment opportunity.

Responsibilities:

• Install, configure, upgrade, and maintain end user computers and peripherals

• Troubleshoot hardware and arrange replacement parts from approved vendors or manufacturers

• Respond to inquiries and instruct end users on site or over the telephone in the safe and efficient use of their computers and programs

• Maintain notes and logs on computer assistance provided, computer settings, and computer asset inventory database

• Install connectivity to network and/or relocate existing hardware to accommodate end user’s relocation within various departments

• Configure personal computers for new employees

• Assist in or provide user requests for special operations or reports

• Understand and apply knowledge of City, federal, and state laws, rules, and regulations related to telecommunications and computer information services

• Apply knowledge of software installation, set up, configuration specific to needs of end user

• Utilize customer service techniques when responding to inquiries and complaints

Requirements • Proficiency in PC Desktop and Workstation management

• Experience in providing Workstation Support

• Knowledge of operating systems MS Windows 10 and Windows 11

• Familiarity with MS Office 365

• Expertise in handling Desktop Hardware

• Ability to provide Technical Support

• Exceptional problem-solving abilities

• Excellent communication and interpersonal skills

• Ability to work independently and as part of a team

• Relevant certification or degree in Computer Science or related field preferred

• Knowledge of local government operations and procedures is advantageous

• Ability to manage multiple tasks and priorities effectively Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available including medical, vision, dental, life and disability insurance. Employees hired for our FTEP Program are also eligible to enroll in our company’s 401(k) or deferred compensation plan (if eligible). FTEP employees also earn paid time off for vacation, personal needs, and sick time and paid holidays. The amount of Choice Time Off (CTO) received varies based on years of service and is pro-rated based on the hours worked per week. A new FTEP employee earns up to 13 days of CTO and up to 10 paid holidays per calendar year. Learn more at roberthalfbenefits.com/Resources.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .