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TEKsystems Desktop Support Technician in West Des Moines, Iowa

Description

This position is to support PC Lifecycle hardware refresh, Install software, and migrate client data. We are replacing older computers and will need technicians to contact users, schedule appointments, replace computers, transfer data, and configure the new systems for the client. • Minimum of 2 years’ experience performing progressively more complex and responsible tasks including support of computer systems, end users and software application or equivalent on the job experience. Would consider a recent college graduate in place of the experience. • Experience involving the use of computerized information systems OR equivalent education/experience. • One year of experience in programming or computer support services of a technical nature OR equivalent education/experience. Required Knowledge/Skills/Attributes: • Experience with imaging computers and migrating data. • Knowledge of installing, troubleshooting, and supporting Microsoft Windows 10-11. • Knowledge of MS Office. • Basic networking concepts. • Working knowledge of an Active Directory domain environment. • Reliably provide excellent customer service because they are customer facing all the way up to the C-suite. • Ability to multitask, balance workloads and take direction from multiple project leaders. • Proficient levels of oral, listening, and written communication skills. • The ability to think critically while solving problems. • Professionalism, teamwork, and interpersonal skills. • Adaptability and attention to detail. • The ability to work independently and self-manage tasks and responsibilities. • Ability to safely lift 30 pounds.

Skills

VDI, Imaging, System Migration, vmware, customer service oriented, configuration, Troubleshooting, basic networking concepts, Customer service

Top Skills Details

VDI,Imaging,System Migration,vmware,customer service oriented

Additional Skills & Qualifications

This Role is Onsite.

Experience Level

Intermediate Level

Pay and Benefits

The pay range for this position is $23.00 - $30.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in West Des Moines,IA.

Application Deadline

This position is anticipated to close on Mar 10, 2025.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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