• We are currently offering a sign on bonus of up to $2,000 for the right candidate! *

   

   

   

   

Why You Should Join the Service Experts Team?

 

 

 

Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT!

 

 

 

Service Experts Company Perks and Benefits for YOU

 

 

 Top Pay for Top Performers, including incentive and bonus opportunities, depending on the position

 

 

Up to $130,000 on average First Year Total Compensation" Total Compensation is Hourly plus Spiffs/Commissions*Depending on Center this could be more

Generous PTO provided:

 

 

 

20 paid days off within your first year of employment (vacation & national holidays)

25 paid days off after your 2nd year of employment 

No layoffs during "Slow Season" - due to our extensive customer base, you will never have to worry about not being able to provide for your family year-round

Ready to get out of your work truck? We have ample advancement and career-growth opportunities available across the U.S.

Hold on to your more of your paycheck with Company-sponsored Medical, Dental, and Vision Insurance programs

Company-provided smart phone, tablet, uniform plan, and tool replacement program

We'll make you better at what you do with our internal Training Academy

Best-in-class 401(k) Retirement Savings Plan with attractive company matching contributions

Company-paid employee Life Insurance with options for YOU and your Family!

Short-term and Long-term disability insurance options that will protect you and your family if you are unable to work

Supplemental benefit programs such as: Legal advice, pet insurance, and health advocacy programsCome join the BEST and the BIGGEST team in HVAC: Service Experts Heating, Air Conditioning, & Plumbing!

 

 

 

Key Responsibilities:

 

Works under minimal supervision to perform residential and/or light commercial service and maintenance calls 

Analyzes, diagnoses, and resolves customer problems in a courteous, professional, timely, and accurate manner 

Diagnoses and performs services on heating, air conditioning, ventilation, and refrigeration equipment as well as accessories in an accurate and timely manner 

Inspects equipment and performs diagnostics on equipment to identify potential problems to prevent premature and unexpected breakdowns or callbacks 

Completes routine maintenance and equipment cleaning as needed or required 

Responsible for delivery and removal of parts and equipment needed to complete service work 

Using hand-held device records all required information on customer call. Completes all forms and paperwork in a neat, timely, complete, and accurate manner. Collects payment from customer. 

Communicates with dispatch, while on duty, to ensure dispatcher has an accurate status report of activities and availability 

Responsible for delivery of excellent customer service and sustaining high levels of customer satisfaction 

Promotes products and services to the customer. Calls Sales and Service Coordinator with specifics on replacement product sales leads generated from customer service visit. 

Ensures company property, vehicles, and tools are being used, maintained, and properly accounted for 

Represents the company professionally, honestly, and ethically in all business matters and activities 

Follows standard procedures and process, ensures that the company vehicle is properly stocked, returns defective warranty parts to the branch, and orders/replenishes vehicle stock as needed 

Performs similar/other duties as needed or assigned 

Regular, reliable attendance 

Health & Safety Roles and Responsibilities

 

Reports any unsafe acts, conditions and hazards to direct supervisor/manager im ediately 

Reports  any  contravention  of  legislation  or  company  policy,  procedure  or  program  to  direct  supervisor/manager immediately 

Corrects substandard acts or conditions within area of control 

Uses  and  maintains  appropriate  personal  protective  equipment  (PPE)  as  prescribed  by  company  program(s) or procedure(s) 

Never removes or renders ineffective safety guards, devices, or clothing prescribed to be in place or worn 

Complies with the general rules as prescribed by company program(s) procedure(s) 

Operates devises or equipment as prescribed by company program(s) or procedure(s) 

Participates in any safety initiatives, teams, or committees 

Reports all inju

To view the full job description please use the link below.

https://www.aplitrak.com/?adid=YmJnZW5lcmljLjgzNjM1LjEwODY1QHNlcnZpY2VleHBlcnRzY29tcC5hcGxpdHJhay5jb20