As a global marketing experience company, Quad’s goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We’ve built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we’re all driven to perform at our best— for ourselves and our clients. At our core, we’re a company that believes we can always create a better way.

The Business Operations Analyst is a professional who works closely with stakeholders to identify goals, develop best practices for data collection, and analyze current processes to determine what can be improved to achieve their desired outcome.

Key Responsibilities

• Partner with management on KPI metrics to understand key business trends to drive operational efficiencies with the in-store division.

• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.

• Staying up to date on the latest process and IT advancements to automate and modernize systems.

• Build, Analyze, and Maintain Job Product Templates

• Create, test, and implement new MIS Features/Operations

• Lead process improvement and changes across the division

• Test and Troubleshoot integrations between various software

• Analyze Sales, Estimate, and Costing Data to provide recommendations for future business success

• Develop reports for various teams

• Review customer specifications and provide insightful recommendations for business approach and execution

• Develop Standard Operating Procedures to build consistency across the team

• Support Estimating, Finance, and Operations teams with training and understanding as needed

• Enhance, and review Win/Loss Reports to provide recommendations for the future

• Write Xpath (XML) Code as needed

• Assist with ROI's and RFP's on large scale client engagements

• Effectively communicating your insights and plans to cross-functional team members and management.

• Gathering critical information from meetings with various stakeholders and producing useful reports

Job Requirements

Education

• Bachelor’s degree in business or related field is desired

Experience

• Minimum of one (1) year Print Manufacturing or Print Estimating experience required

• Preferred one (1) year business or financial analyst experience

• Exceptional analytical and conceptual thinking skills

• The ability to influence stakeholders and work closely with them to determine acceptable solutions.

• Advanced technical skills.

• Excellent documentation skills.

• Fundamental analytical and conceptual thinking skills.

• Experience creating detailed reports and giving presentations.

• Competency in Microsoft applications including Word, Excel, and Outlook.

• Competency in Print and Project Management MIS/ERP platforms

• Fundamental Understanding of Software Integrations and Data Usage

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We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more.

Quad is proud to be an equal opportunity employer and values diversity. We are committed to creating a place of belonging — a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories.

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