Job Information
Chelan County PUD Service Desk Analyst (I or II) in Wenatchee, Washington
LIVE, WORK AND PLAY!
Chelan County PUD is located in central Washington State at the confluence of the Columbia and Wenatchee Rivers. As a public power leader, we embrace the challenges and opportunities of our dynamic operations.
Powered by the Columbia River, we generate hydropower while prioritizing environmental stewardship. Each year, we invest millions of dollars and countless hours to protect fish, wildlife, and plant ecosystems. Our efforts also include creating 14 parks, welcoming over 3 million visitors annually.
Wenatchee, home to Chelan PUD, is a recreational paradise, recognized by Forbes as a top place to retire. The Wenatchee Valley offers scenic beauty, a thriving economy, and a high quality of life with over 200 days of sunshine each year. Here, small-town charm meets big-city amenities, with abundant outdoor activities like water sports, hiking, biking, skiing, and golfing. The region is also known for its excellent wines.
Consider Chelan PUD for your next career move and join a welcoming community with an exceptional lifestyle.
Chelan PUD is an Affirmative Action/Equal Opportunity Employer, valuing diversity at all workforce levels. We encourage applications from women, minorities, veterans, and individuals with disabilities.
APPLICATION MATERIALS
Applicants are required to submit a combined cover letter and resume in one PDF document. In your cover letter, highlight the following as it relates to your qualifications and interest in the position:
- What interests you about this role and working at Chelan PUD?
- Summarize your relevant professional experience.
- Highlight 3--5 technical or customer service skills you excel at or are most proud of.
- Identify 1--3 areas where you are looking to grow, especially in relation to the essential functions of this role.
Incomplete materials will not be considered.
To expedite the application process, combine your cover letter and resume into one PDF document before applying and upload electronically when requested in the online application process.
This position is OPEN UNTIL FILLED and applicants are encouraged to apply immediately. The first review date for application materials is scheduled for March 11, 2025.
Interested parties are also invited to contact Human Resources at joblist@chelanpud.org to discuss the position.
SALARY RANGE
Service Desk Analyst I: The starting salary range for this position is $48,720 - $60,900 (based on qualifications). With tenure and strong performance in this role an employee may earn up to a maximum of $73,080, annualized.
Service Desk Analyst II: *The *starting salary range for this position is $59,600 - $74,500 (based on qualifications). With tenure and strong performance in this role an employee may earn up to a maximum of $89,400, annualized.
Introductory Period: New employees holding regular positions must complete an introductory period of twelve months.
BENEFITS EPOA
In addition to competitive wages Chelan PUD employees also enjoy outstanding benefits which include zero cost employer funded medical, dental, and vision healthcare benefits, access to the employee assistance program, a VEBA health reimbursement account, and long-term care.
Washington state retirement PERS participation and optional 457 plan participation with an employer matching 401(a) plan.
Leave, life & disability benefits including paid leave starting at 21 days per calendar year up to 35 with tenure, 11 paid holidays per calendar year, paid jury duty, short-term disability & long-term disability, and basic life, AD&am