Crothall Healthcare

Salary:

Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 1300 healthcare service teams in 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013 and Becker's Top 150 Places to Work since 2016. A division of Compass Group USA, we have more than 26,000 team members. Our core services include: Environmental Services, Healthcare Technology Solutions, Patient Transportation, Laundry & Linen, Facilities Management, and Ambulatory EVS. Learn more at www.Crothall.com.

Job Summary

Under general direction, the Program Coordinator will work directly with POM division to coordinate and enhance information services and technological related needs fostering better communication and relationships. As the liaison between field operations and POM, the PC will be responsible for day to day interaction, administration, training, support and project management in relation to Information Services solutions for POM.

The position will assist in POM technical direction and administrative support for all aspects of multi-user, multi-location network architecture; provide day-to-day maintenance of the company's information systems; and assist in the design, implementation and maintenance of the company’s workflow process automation.

RESPONSIBILITIES:

• Act as an advocate for the business units using existing technology resources and solutions to improve the operational efficiencies and enhance the daily activities within the unit.

• Facilitates and documents IT needs within the business sector

• Supports new business sales and start-up efforts in relations to IT needs

• Serve as the administrator for any business unit specific applications including but not limited to Computerized Maintenance Management Systems (CMMS) and quality assurance software.

• Provide application level user support, end-user documentation, training materials, and operational instructions that clearly and accurately reflect each system's functionality

• Performs instructor led training for end users via in person, classroom or web based training

• Responsible throughout the project life cycle; help determine priorities while balancing business needs against other development projects

• Creates functional specifications for new development items including end user scenarios, use cases and rules

• Record and document application issues that require fixes, manage development priorities and test functionality for system updates

• Act as the Project Manager for application roll out and implementation

1. Hands on instruction and implementation online and/or on site

2. Knowledge of PC setup and basic wired/wireless networking skills

3. Ability to troubleshoot connectivity and setup issues

QUALIFICATIONS:

• Bachelor’s Degree or equivalent experience in IT/Technical field.

• Knowledge of Microsoft Word and PowerPoint are required. Knowledge of Microsoft Projects and Visio.

• Advanced knowledge of Excel

• Excellent written and verbal communication skills; strong attention to detail

• Knowledge of web applications and servers a plus

• Knowledge of software development life cycle

• Requires travel across the US supporting different facilities

• Strong project management and problem solving skills required.

• Very strong technical foundation and the ability to collaborate well with others

• Well organized, with a strong desire to document accurately

Apply to Crothall today!

Crothall is a member of Compass Group USA

Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)

Associates at Crothall are offered many fantastic benefits.

• Medical

• Dental

• Vision

• Life Insurance/ AD

• Disability Insurance

• Retirement Plan

• Flexible Time Off

• Holiday Time Off (varies by site/state)

• Associate Shopping Program

• Health and Wellness Programs

• Discount Marketplace

• Identity Theft Protection

• Pet Insurance

• Commuter Benefits

• Employee Assistance Program

• Flexible Spending Accounts (FSAs)

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Applications are accepted on an ongoing basis.

Crothall maintains a drug-free workplace.

Req ID: 1362406

Crothall Healthcare

Abigail Van Eman

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