V2Soft (www.v2soft.com) is a global company, headquartered out of Bloomfield Hills, Michigan, with locations in Mexico, Italy, India, China, and Germany. At V2Soft, our mission is to provide high-performance technology solutions to solve real business problems. We become our customer's true partners, enabling both parties to enjoy success. We are committed to promoting diversity in the workplace and believe it has a positive effect on our company and the customers we serve.

Position Description: This is an Information Technology Operations based role that supports our Michigan Truck Plant where the Brand-New Client Bronco and Client Ranger are built. As a member of the Plant I.T. team you are up close and assist the plant in producing these very exciting and new vehicles for the NA consumer market. As part of the job responsibilities, you will interface and support the IT Infrastructure & Applications that the plant uses to produce these exhilarating vehicles. You will also lend your knowledge and experiences to support process improvement efforts toward flexible and lean manufacturing, error proofing and the manufacturing execution systems within the facility. Must be able to work flexible hours in support a multi-shift operation. Requires rotating schedule to support business processes. (Days, nights and or weekends). The successful candidate will be working with a global team to provide support that includes technical troubleshooting, data analysis & problem resolution for the applications & infrastructure on the plant floor and lead various efforts to ensure all responsible manufacturing applications meet Client productivity goals. This position provides an excellent opportunity to apply IT Skills to manufacturing but to also acquire manufacturing experience that will enhance long-term career potential.

Skills Required:

• Support a multi-shift operation in a manufacturing plant. o Must be able to work flexible hours in support a multi-shift operation. Requires rotating schedule to support business processes. (Days, nights and or weekends).
• Provide technical support (I.T. Applications, Infrastructure, operating systems, end-user-productivity tools) to plant business customers throughout the manufacturing plant.
• Interface with Business IT and business owners to prioritize improvement efforts.
• Support Plant Floor Systems / PDO teams in resolving incidents; Support escalations, provide hands and feet to support teams and other global teams (e. g. DBA, Server Operations, Ops Control, Network Operations) if necessary
• Focus on the integration / long term maintenance of applications.
• Assist team lead with managing assignments and workload.
• Develop, maintain, and share, accurate support documentation

Experience Required: A strong desire to learn manufacturing operations and business practices is desired. Broad business and manufacturing perspective is helpful. Understanding of computer-based tools, computing infrastructure and interest in processes that support manufacturing is core. A willingness to work in a high-pressure production environment and flexible working shift is a foundation in this space.

Education Required:

• High School Graduate

Additional Information: Must be able to work flexible hours in support a multi-shift operation. Requires rotating schedule to support business processes. (Days, nights and or weekends). Onsite Position.

V2Soft is an Equal Opportunity Employer ( EOE). - to view all of our open opportunities and to learn more about our benefits.