Administrative Specialist I/Wayne County Resident's Office

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Administrative Specialist I/Wayne County Resident's Office

Salary

$37,782.00 - $66,120.00 Annually

Location

Wayne County, NC

Job Type

Permanent Full-Time

Job Number

25-01786

Department

Dept of Transportation

Division

State Hwy Administrator - Div of Hwys

Opening Date

02/17/2025

Closing Date

2/21/2025 11:59 PM Eastern

Job Class Title

Administrative Specialist I

Position Number

60017451

Section

Division 4/ Construction

Salary Grade

NC08

• Description

• Benefits

• Questions

Description of Work

This position with NCDOT offers fullState Benefits (https://oshr.nc.gov/state-employee-resources/benefits) , competitive salaries and many career development opportunities.

This position is located in the Wayne County Resident’s office in Division 4.

• In this position you will perform a variety of office assistant functions in support of administrative operations. This is a support role with tasks that include record keeping, reporting, and filing activities; public contact, answering telephone, directing calls to appropriate person(s) and taking messages. Good communication skills are necessary.

• You must be able to communicate and respond to all inquiries and instructions to ensure positive public and employee relations. You must be able to be courteous and apply tact.

• You will process payroll, inventory, purchase orders, and accounts payable through SAP; personnel and other office duties such as typing correspondence, filing, and handling of incoming and outgoing mail.

• You must have knowledge and use of office equipment and related computer technology (Microsoft Windows, Excel, Access, PowerPoint and SAP) and the ability to work independently. You must be able to be resourceful and able to schedule and coordinate a variety of work tasks at the same time.

• Ability to learn and independently apply laws, departmental rules and regulations in performance of assigned duties.

• In this position you must perform work in accordance with NCDOT workplace and safety policy.

Knowledge, Skills and Abilities / Competencies

• Customer service experience, including resolving customer issues

• Experience with Microsoft Office using programs such as Access, Word, and Excel

• Experience completing and/or maintaining records and reports

• Experience interpreting and/or explaining policies, procedures, and law

• Experience with letter writing, using correct spelling, punctuation and proofreading

Additional Expectations:

Ability to accurately use computer, calculator, copier, fax machine, etc. Must be able to work independently and maintain and organize records. Ability to accurately use Microsoft Office products. Ability to accurately perform math calculations. Ability to communicate and respond to all inquiries and instructions, both written and oral, to ensure positive public and employee relations. Ability to be courteous and apply tact. Ability to be resourceful and able to schedule and coordinate a variety of work tasks at the same time. Ability to learn and independently apply laws, departmental rules, and regulations in performance of assigned duties. Employee must perform work in accordance with NCDOT workplace and safety policy.

Minimum Education and Experience Requirements

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for detail.

High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience.

Supplemental and Contact Information

Melissa Harrison@ 252-640-9151 or mrharrison@ncdot.gov

Applicants must meet both the minimum requirements and all posted Knowledge, Skills and Ability requirements to be considered Qualified for the position. It is important that your application includes all your relevant education and work experience and that you answer all questions associated with the application.

NCDOT will not accept “See Attached” or “See Resume” in lieu of education and work experience completed on the application. If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting date will be accepted.

NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types.

For permanent and time-limited appointments:

Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.

01

I understand in order to be qualified for this position, the description of my work experience must clearly reflect the required education and experience as well as the posted knowledge, skills and abilities for this position. I have included all of this information within my application. (If you haven't completed the application requirements, please return to your application to finish it before submitting your application.)

• Yes

• No

  02

  Which of the following best describes your level of customer service experience, including resolving customer issues?

• None

• Less than 1 Year

• 1 - 2 Years

• 2 - 3 Years

• 3 or More Years

  03

  Explain how you have customer service experience, including resolving customer issues.

  04

  Which of the following best describes your level of experience with Microsoft Office using programs such as Access, Word, and Excel?

• None

• Less than 1 Year

• 1 - 2 Years

• 2 - 3 Years

• 3 or More Years

  05

  Explain how you have experience with Microsoft Office using programs such as Access, Word, and Excel?

  06

  Which of the following best describes your level of experience with completing and/or maintaining records and reports?

• None

• Less than 1 Year

• 1 - 2 Years

• 2 - 3 Years

• 3 or More Years

  07

  Explain how you have experience with completing and/or maintaining records and reports.

  08

  Which of the following best describes your level of experience with interpreting and/or explaining policies, procedures, and law?

• None

• Less than 1 Year

• 1 - 2 Years

• 2 - 3 Years

• 3 or More Years

  09

  Explain how you have experience with interpreting and/or explaining policies, procedures, and law.

  10

  Which of the following best describes your level of experience with letter writing, using correct spelling, punctuation and proofreading?

• None

• Less than 1 Year

• 1 - 2 Years

• 2 - 3 Years

• 3 or More Years

  11

  Explain how you have experience with letter writing, using correct spelling, punctuation and proofreading.

  Required Question

Employer

State of North Carolina

Website

http://www.ncdot.gov/

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