Accounts Receivable Specialist

City/State Watertown/WI

Location United States/Watertown, WI

Department Finance

Apply Now (https://lde.tbe.taleo.net/lde02/ats/careers/v2/applyRequisition?org=GGS&cws=74&rid=9166)

As a global leader in cash technology solutions, we provide the financial, retail, cash center and gaming industries with confidence that their cash is protected and always working to help build a stronger business.

Our cash automation technologies and process engineering services help businesses in more than 100 countries optimize the handling, movement and management of cash. While we span the globe, we personally engage with each customer to address their unique challenges and goals; enhancing staff efficiency, reducing operating costs and enabling a more rewarding customer experience.

We offer peace of mind. We enable transformation. We generate options. We empower people. We do all this by releasing companies from the burden of cash management, putting cash to work, and helping customers enhance the value that their staff and facilities add to their business.

ROLE PURPOSE

The Accounts Receivable Specialist is responsible for maintaining a low delinquency rate for assigned accounts by delivering invoice documents, contacting customers, performing account reconciliations, researching customer disputes and reporting of problem accounts.

MAIN RESPONSIBILITIES

• Assist with delivering generated invoices to the customer on a regular basis via mail, email, customer ports, etc.

• Contact customers for all past due invoices and field calls from customers with questions or complaints, recording all correspondence. Pursuance of all delinquent accounts until final resolution.

• Communicate clearly with customers & management using excellent verbal and written skills. Maintain close relationships with customers to achieve stated goals.

• Research individual invoices against manual files or pre-arranged customer agreements as necessary.

• Communicate with account managers, business centers or higher management as accounts are deemed uncollectible at department level.

• Perform summary billings for pre-defined list of customers on a regular basis using Excel & various reporting tools. Prepare custom invoices per customer requirements.

• Prepare credits notes and obtain required approvals.

• Maintain a 5% delinquency rate or less with assigned accounts.

• Credits & unapplied cash age no more than 30 days with all cleared from customer accounts by the end of the fiscal month.

• Assist in ad hoc projects as needed.

• Embrace a spirit of continuous improvement by analyzing processes and suggesting areas that require enhancement.

• Work as part of a team with both local personnel and those in remote locations.

  REQUIRED EDUCATION AND QUALIFICATIONS

  Education Level:

• High school diploma or equivalent

  Qualifications:

• Two years of accounts receivable or similar experience.

• Proficiency in Excel, Word and computer systems in general.

• Knowledge of Access is a plus.

  REQUIRED SKILLS AND COMPETENCIES

• Ability to apply advanced mathematical concepts related to business math problems.

• Ability to reconcile accounts by individual transaction or by multiple-transaction contracts.

• Ability to define problems, collect data, establish facts, and draw conclusions.

• Interpret requests or instructions and determine the best possible course of action.

  GLORY SPIRITS

  The Glory Spirits & Behaviors reflect the values and behaviors that are critical to the ongoing success of Glory and as such represent the foundations of our behavior globally to lead us to realize our mission:

  Value Creation - strive to create value for customers

  Self-Starter - understand the objectives of your own work and are proactive in achieving goals

  Collaboration - respect diversity and create a culture of collaboration to work with each other to achieve a common goal

  Integrity - understand Glory’s mission and act with responsibility and pride to realize achievement and act and behave with high integrity and a strong sense of ethics

  Own Growth -leverage our own talent and achieve personal development by adopting a broader perspective; looking beyond our own work.

  Disclaimer

  The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

  An Equal Opportunity / Affirmative Action Employer / An E-Verify Employer

  It is the policy of Glory Global Solutions, Inc. to provide equal opportunity for all qualified persons and not to discriminate against any applicant for employment because of race, color, religion, national origin, sex, age, disability, protected veteran status, or any other status protected by federal, state or local law governing the Glory Global Solutions, Inc. location to which this application is submitted.

  Third Party Agencies

  Unsolicited resumes will not be accepted by Glory. Should an agency choose to send unsolicited resumes, Glory reserves the right to review such resumes but will not be held liable for any fees/charges associated with a candidate hire except where a formal written agreement is in place between Glory and the Agency to source candidates for a specific role.

  Physical Demands And Work Environment

  Work is performed in a standard office environment. The noise level in the work environment is usually quiet. The employee must frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, feel, talk, or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to walk. The ability to read, complete simple math calculations, and withstand moderate amounts of stress are important in achieving job objectives.

  Candidates please send resumes to HR15@glory-global.com

  An Equal Opportunity / Affirmative Action Employer / An E-Verify Employer

  It is the policy of Glory Global Solutions, Inc. to provide equal opportunity for all qualified persons and not to discriminate against any applicant for employment because of race, color, religion, national origin, sex, age, disability, protected veteran status, or any other status protected by state or local law at the Glory Global Solutions, Inc. location to which this application is submitted. In addition, as a Federal Government contractor, all Glory Global Solutions, Inc. locations are affirmative action employers.

  EEO Information http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf