This job was posted by https://www.vermontjoblink.com : For more information, please see: https://www.vermontjoblink.com/jobs/1197125

Overview

Professional systems support, analysis, troubleshooting of business application systems for multiple departments and agency enterprise systems. Perform as lead subject matter expert in various capacities to support system users. Directs and manages the system-impact analysis of enhancement requests due to business process changes. Preference will be given to those with extensive economic benefit programs and eligibility determination experience. Technical systems knowledge, user acceptance testing, and experience supporting enterprise systems is preferred.

Environmental Factors

Duties are performed largely in a standard office setting. Private means of transportation should be available for required travel. The role involves intensive interaction with departmental staff to include officials who may advocate strongly for their programs. Must be able to communicate and interact directly with employees at varying degrees of system skill sets as well as varying levels of authority. Conflicting priorities and operational problems may be anticipated; competing priorities and tight deadlines are a frequent occurrence.