Join Our Radiology Team as a Scheduling Coordinator!

Are you a master of multitasking with a knack for keeping things running smoothly? Do you thrive in a fast-paced environment where every day brings new challenges and opportunities to make a difference? If so, our Radiology Department is looking for you! As our Scheduling Coordinator, you'll be the heartbeat of our team, ensuring that our patients receive top-notch care with precision and a smile. Ready to bring your organizational wizardry to our dynamic team? Apply now and let's make a positive impact together!

Responsibilities:

• Answer incoming calls in a timely and efficient manner.

• Schedule all new and returning patients with appropriate physicians or teams.

• Provide coverage in absence of department secretaries.

• Demonstrate thorough knowledge of the programs and services of the UPMC Health

• Complete appropriate forms, consistent with insurance requirements and follows up on any incomplete or inaccessible information to assure a completed record.

• Assure phone contact with patients and referring physician/office regarding essential follow up in a timely and professional manner.

• Gather and record demographic, financial and insurance information on each patient/family member/guarantor during the initial intake interview which may take place either in person or over the phone.

• Provide assistance to all patients and families.

Schedule: Monday-Friday, 7AM-3:30PM, 8AM-4PM, 8:30AM-4:30PM, and 9AM-5PM.

• B.A. degree and 1 year of experience in a related fiscal/admission/registration function; or 2 years of college, business school education, or medical secretary training and 1-2 years of experience; or equivalent combination of education and experience required.

• Knowledge of third-party health care coverage and familiarity with medical terminology are required, including an understanding of Blue Cross, Medicare, Medical Assistance and commercial insurance coverage for hospitalization and outpatient service.

• Excellent written and verbal communication skills are required.

• Experience in guest relations is preferred.

• Experience with computer-based systems preferred.

• Must function well under stressful conditions.

Licensure, Certifications, and Clearances:

• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran