Join Our Team as a Hospital Greeter!

Are you a people person who loves making others smile? Do you have a warm, welcoming personality that can brighten anyone's day? If so, we want YOU to be the friendly face that greets our visitors and patients in the main lobby of our hospital!

Responsibilities:

• Acts in a manner that supports UPMC's four core values of quality & safety, care & compassion, dignity & respect, and community.

• Proactively greets and welcomes patients, families and visitors to the hospital and assists with way-finding, escorting (assisting with pushing wheelchairs), and information as requested.

• Demonstrates an ability to solve problems through process analysis, communication and innovative thinking to obtain optimum results.

• Responds to concerns, request, and complaints professionally and efficiently routes them to appropriate departments.

• Generates and completes all applicable forms and necessary communications and assists with paperwork in accordance with daily responsibilities.

• Stays updated on daily schedules for outpatient services providing visitors and patients with accurate and timely information.

Schedule: Could be scheduled 8 or 12 hour shifts based on hospital needs. Monday-Friday the shifts would be between 6AM-6PM and on Saturdays it would be between 6:30AM-1PM. This position will cover in the Main Lobby.

• High School graduate or equivalent, associate's degree or some college with focus in business or health care related field preferred.

• Two years of experience dealing with public or customer service.

• Basic experience of windows software and medical terminology preferred.

• Excellent interpersonal and written and verbal communication skills required.

• Must be professional, responsible and self-motivated.

Licensure, Certifications, and Clearances:

• Act 31 Child Abuse Reporting

• Act 33

• Act 34

• Act 73 FBI Clearance

UPMC is an Equal Opportunity Employer/Disability/Veteran