Resp & Qualifications

PURPOSE:

Provides leadership to CareFirst's third-party vendor management strategy and execution. The Director helps to build the vendor management office at CareFirst and will collaborate with leaders and internal stakeholders across all Business Units to ensure that the management of vendors is executed consistently and efficiently across all levels. Such strategies will be employed to reduce vendor risk, improve vendor performance, maximize the value and opportunity to improve performance, and decrease cost within vendor relationships. Partners proactively with the business to influence behaviors.

ESSENTIAL FUNCTIONS:

• Build and lead the establishment of a vendor management office at CareFirst by providing long term vision and execution strategies from hiring and training talent to driving VMO initiatives.

• Create, maintain, and lead the delivery of policies, standards, procedures, communication and training strategies to support and sustain the Vendor Management Office.

• Drive the assessment of shadow VMO groups across the enterprise to develop a strategy for future organizational design, roles and responsibilities.

• Provide insight to business units and Executive leadership on current vendor relationships, including spend, relationship health and vendor performance, as well as providing mitigation options for any vendor-related issues and risks.

• Oversee vendor segmentation process and ensure vendors are appropriately classified based on CareFirst vendor tiers.

• Strategies will be employed to reduce vendor risk, improve vendor performance, maximize the value and opportunity to improve performance, and decrease cost within vendor relationships. Partners proactively with the business to influence behavior.

SUPERVISORY RESPONSIBILITY:

This position manages people.

QUALIFICATIONS:

Education Level: Bachelor's Degree in Business Administration or related field OR in lieu of a bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

Experience: 8 years' experience in purchasing, procurement, supplier collaboration, development and/or compliance. 3 years management experience.

Preferred Qualifications:

• Experience in healthcare industry or other highly regulated environments.

• Advanced degree or professional certification in procurement or vendor management.

Knowledge, Skills and Abilities (KSAs)

• Ability to learn new software and vendor management tools.

• Ability to quickly and consistently establish rapport to collaborate effectively with stakeholders, team members, and service providers.

• Aptitude in decision-making and working with numbers.

• Excellent organizational skills and attention to detail.

• Good knowledge of supplier or third-party management.

• Knowledge of negotiating contracts and work orders.

• Strong financial acumen.

• Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.

Salary Range: $137,840 - $255,866

Salary Range Disclaimer

The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilites of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).

Department

Vendor Management

Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Where To Apply

Please visit our website to apply: www.carefirst.com/careers

Federal Disc/Physical Demand

Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.

PHYSICAL DEMANDS:

The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.

Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship

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REQNUMBER: 20042