Overview

Pay: $130,000 - $160,000

The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data.

You may be eligible to participate in a Company incentive or bonus program.

Benefits : ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2024 Employee Benefits | Staff & Management (https://www.abm.com/wp-content/uploads/2023/11/2024-Recruitment-Staff-Mgmt-11.6.23.pdf)

401(k) – You become eligible to make personal contributions beginning the first of the month following 30 days of employment. You become eligible for the ABM match beginning the first of the month following six months of employment. ABM matches your pre-tax and/or Roth contributions, dollar for dollar, for the first 3%. For the next 2%, ABM contributes $0.50 for each dollar you contribute. Your contributions and match are immediately vested.

Join a team with one shared mission - to make a difference, every person, every day.

We are more than 100,000 team members strong, from all backgrounds and corners of the world, with the talent, experience and compassion that enables us to make an impact. For thousands of clients across the U.S. and in more than 20 global locations, ABM takes care of the people, spaces and places that matter most. We also take care of our team members —ensuring our company is a great place to work, and our communities are safer, healthier, and more sustainable places to be. Every team member at ABM has the opportunity to make a difference. Every day. And we cultivate a culture where our team members feel seen, heard, and valued and can grow a career and a future with us.

The Senior Account Director, Operations provides leadership to the assigned Higher Education account – including facility operations for custodial, maintenance, project management, grounds, and sustainability. This position directs and oversees staff and is responsible for analyzing procedures, as well as identifying areas where process redesign will enhance accuracy, effectiveness, and efficiency.

Essential Functions

• Recruit, manage, and lead teams with focus on continuous improvement. Select and develop teams of professionals, as well as leaders.

• Proactive and professional communicator to customer team and internal ABM on-site team.

• Leader of a flagship account and responsible to ensure operations are representative of the highest class.

• Influence and support functional strategy; determine, evaluate, and modify goals and the allocation of resources to ensure departmental and organizational goals are met.

• Support, motivate, and promote the team by building a positive and thriving team environment.

• Plan, monitor, and schedule facility modifications, designs and develops of building space allocation.

• Direct overall department processes for integration of services and systems.

• Participate in facilities planning processes and direct the implementation of strategic direction.

• Direct initiatives to improve quality performance and customer service.

• Ensure a safe and secure environment to meet customer needs and comply with regulatory requirements.

• Maintain daily and weekly labor management control.

• Identify, analyze, and review issues; document and report any issues.

• Prepare plans for long range improvement projects to maintain infrastructure.

• Maintain accountability for area budgeting, including selection installation, and replacement of materials and equipment.

• Implement preventative and predictive maintenance programs.

• Special projects and other duties as assigned.

Preferred Qualifications

Education: Bachelor’s degree, Facilities management certifications, Leadership programs

Experience: 7-10 years of relevant facilities experience, Leader of people (5+ years, 50 to 250 FTEs), PL Management (5+ years)

Other:

Licenses: Technical trade licenses preferred but not required

REQNUMBER: 92543

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.