Georgetown University comprises two unique campuses in the nation’s capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world.

Requirements

The Office of Global Services (OGS) Program Administrator (OPA) provides administrative and admissions support to the Office of Global Services (OGS), coordinating the strategy for the OGS website and providing website support to all three teams in OGS. OGS serves over 3,600 international students and scholars studying, researching, and teaching at Georgetown as well as those students who remain in the United States post-graduation to gain practical work experience. This temporary position is part-time 20 hours. Duties include but are not limited to:

• Administrative support to OGS: The OPA handles student inquiries across multiple OGS email accounts, manages and updates Canvas courses for international students and scholars, and creates various forms for immigration-related requests.

• Coordination and Support with OGS website: The OPA coordinates content and design for the Global Services webpages and provides website support across all three OGS teams, including managing website edits.

• Admissions Support: The OPA works closely with the OGS pre-arrival team to follow established processes for the issuance and tracking of I-20/DS-2019 Forms for over 900 initial entry, change of level, and transfer students.

Work Interactions

The OPA reports directly to the Director of the Office of Global Services. The OPA interacts and collaborates with all members of Global Services. The Office of Global Services has a direct impact on the international character and identity of the university. International and global initiatives are among the top priorities at Georgetown and significantly impact the University’s reputation and ability to recruit excellent students, professors and researchers. The Office of Global Services is responsible for non-credit-bearing international initiatives training, graduate school international programs support, university-wide training on international initiatives development, immigration advising, and partnerships and agreements. This position will be critical in supporting the OGS teams as they deliver quality service and resources to their constituents.

Requirements and Qualifications

• Bachelor’s degree and 2-3 years administrative experience in a high - paced, professional environment required; Experience in a higher education/academic environment preferred

• Excellent computer skills

• A working knowledge of Adobe Acrobat, Canvas, ISSM, and Microsoft Office programs such as Word and Excel

• Possess organizational skills to track and implement varied bodies of knowledge and functions and attention to detail

• Prior strong customer service/student services/student affairs focus and interest in working with international students and demonstrated cross-cultural sensitivity

• Ability to communicate effectively and excellent interpersonal skills

• Understanding of website design and maintenance, and writing for websites strongly desired

• Excellent writing, attention to detail, and communication skills required

Work Mode Designation

This position has been designated as Remote. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position’s mode of work designation. Complete details about Georgetown University’s mode of work designations for staff positions can be found on the Department of Human Resources website: https://hr.georgetown.edu/mode-of-work-designation.

Pay Range

The projected hourly pay range for this position which represents the full range of anticipated compensation is: $31.50 - $38.50. Compensation is determined by a number of factors including, but not limited to, the candidate’s individual qualifications, experience, education, skills, and certifications, as well as the University’s business needs and external factors.

Current Georgetown Employees:

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Submission Guidelines:

Please note that in order to be considered an applicant for any position at Georgetown University you must submit a resume for each position of interest for which you believe you are qualified. Documents are not kept on file for future positions.

Need Assistance:

If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here (http://ideaa.georgetown.edu/ada) for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or ideaa@georgetown.edu.

Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website (https://georgetownworks.georgetown.edu/) .

EEO Statement:

Georgetown University is an Equal Opportunity/Affirmative Action Employer (https://policymanual.hr.georgetown.edu/https%3A//policymanual.gudrupal.georgetown.edu/201-Equal-Employment-Opportunity-Affirmative-Action) fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation) , disability status, protected veteran status, or any other characteristic protected by law (https://georgetown.app.box.com/s/3pxo6021vxesl756x1oeqhck94odu44n) .

Benefits:

Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website (https://benefits.georgetown.edu/staff/enrolling/) .