Officer, Organizational Continuity Management-Business Continuity (Hybrid)

Are you passionate about Pew’s mission and would you like to manage Pew’s Compliance ? If so, this is the right opportunity for you!

Pew’s Workplace Services team and the Officer, Organizational Continuity Management (OCM) manages and ensures Pew’s compliance with industry best practices and institutional policies related to emergency preparedness, business continuity, crisis management, and travel risk management .

This position is based in Pew’s Washington, DC office and will participate in Pew’s core in-office days on Tuesdays and Wednesdays and will have flexibility to work from home the remainder of each week.

This position reports to the Vice President, Workplace Services and is responsible for the following program elements under OCM:

• Staff-focused program development

• Business Continuity planning, management, training, design, and oversight

• Crisis Management

• Travel Risk Management programs . 

  Here’s a Department Overview :

  The Workplace Services (WPS) Department manages Pew’s integrated facilities management portfolio, a state-of-the-art Conference Center, events and the organizations enterprise-wide organizational continuity management program. The department consists of the following core functions:

• Conference Center and Events Services (CES)

• Integrated Facilities Management (Office Administrative Services, Building and Engineering Services)

• Organizational Continuity Management (OCM)

  Responsibilities

• Lead the ongoing management of Pew’s OCM program. 

• Serve as the primary subject matter expert and leader responsible for the program, interfacing with all internal and external stakeholders including senior management.

• Monitor Pew sites and facilitate Pew’s response efforts during impactful events and facilitate Pew’s crisis management process when the team is activated in coordination with the VP, Workplace Services.

• Provide security management expertise and recommendations, (e.g., personal security of Pew’s business travelers and staff experiencing harassment related to their work).

• Develop and lead necessary OCM training sessions and exercises within the organization to ensure Emergency Response and Business Continuity plans for all offices and departments; remain current and tested with our BC Coordinators.  

• Monitor adherence to company-wide and department-specific OCM policies and procedures and establish a model for continuous improvement.

• Ensure the appropriate management and use of Pew’s OCM notification software.

• Ensure accuracy and maintenance of Risk Assessment and Business Impact Analysis data, and coordinate plan development using Pew’s business continuity management software.

• Coordinate with Information Technology on IT disaster recovery and IT incident management activities.

• Facilitate the management of disruptive events that impact or have the potential to impact Pew’s operations.

• Attend professional development seminars and continuing education training to increase knowledge and remain informed of current threats and business continuity strategies. 

• Interface with senior management to ensure new policies align with applicable OCM practices.  

• Participate in Pew-wide projects, where applicable, to inform how OCM requirements may impact them.

• Contribute to and participate in other tasks and special projects as assigned. 

  Impact

• Pew maintains a robust OCM program that remains consistent with changes in Pew’s business processes and priorities.

• Controls are in place to further the physical and personal security of Pew offices and staff.

• Appropriate policies, procedures, and response strategies are in place to mitigate business risks.

    

  Requirements  

• Generally, requires 8 years of experience, and a bachelor’s degree or equivalent experience.

• Certified Business Continuity Planner (CBCP) required .

• Certified Business Continuity Manager (CBCM) or Master Business Continuity Professional (MBCP) is a plus.

• A minimum of 5 years of professional experience in the field of business continuity, emergency preparedness, crisis management, or related discipline, along with experience in security and risk management.

• Strong project management and organizational skills. Self-directed and able to set priorities, organize time, resolve issues, follow up on tasks, and identify resources for projects.

• Strong interpersonal skills. Able to guide and train project team members.

• Sound consultation and relationship management skills. Able to create and maintain strong relationships. Able to quickly establish credibility and to develop and manage productive relationships with internal staff, including senior-level staff, and outside parties. 

• Excellent written and oral communication skills. Ability to conduct research, coordinate resources, and synthesize in writing a broad array of information into a concise, easy-to-understand summary.

• Solid understanding of risk management practices. 

• Strong analytical skills. Experienced in evaluating various strategies and making recommendations. Solutions-oriented approach with sound business judgment. 

• Assumes responsibility for individual decisions and work and team projects.

• Ability to handle sensitive and confidential issues in a fast-paced environment.

• Experience resolving problems creatively and logically. Able to understand organizational structures and work through administrative systems.

• Skilled in software applications including Microsoft Office, databases, spreadsheets, and presentation packages. Able and willing to learn new computer applications. Working knowledge of NC4/Everbridge, BCIC/Business Continuity in the Cloud, and OnSolve , a plus or similar software.

  Travel

  T ravel to Pew's Philadelphia, PA office and other domestic o ffices, as required .

Salary Range

$115,600 USD - $129,200 USD

The salary range represents a reasonable estimate of the annual salary based on Pew’s commitment to provide equitable and market-competitive pay. The actual salary offered will take into consideration many factors including but not limited to job-related knowledge, skills and experience, internal pay equity, and business need.

Total Rewards

We offer a competitive salary and benefit program, including: comprehensive, affordable health care through medical, dental, and vision coverage; financial security with life and disability insurance; opportunities to save using health savings and flexible spending accounts; retirement benefits to help prepare for the future; and work/life benefits to maintain a good balance.

The Pew Charitable Trusts is an equal opportunity employer, committed to a diverse and inclusive workplace. Pew considers qualified applicants for employment without regard to age, sex, ethnicity, religion, disability, marital status, sexual orientation or gender identity, military/veteran status, or any other basis prohibited by applicable law.

For more than 75 years we have used data to make a difference—addressing the challenges of a changing world by illuminating issues, creating common ground, and advancing ambitious strategies that lead to tangible progress. Through rigorous inquiry and knowledge sharing, we inform and engage public-spirited citizens and organizations, linking diverse interests to pursue common cause. We are a dedicated team of researchers, communicators, advocates, subject matter experts, and professionals working on some of today’s big challenges – and we know we are more effective and creative collectively than we are individually. With Philadelphia as our hometown and the majority of our staff located in Washington, D.C., our U.S. and international staff find working at Pew personally and professionally rewarding.

Wise stewardship of resources allows Pew employees to pursue work that strategically furthers our mission in significant and measurable ways. We collaborate with a diverse range of philanthropic partners, public and private organizations, and concerned citizens who share our interest in fact-based solutions and goal-driven initiatives to improve society. Pew attracts top talent, people of integrity who are service-oriented and willing to take on challenging assignments. We provide competitive pay and benefits, a healthy work-life balance, and a respectful and inclusive workplace. Pew employees are proud of their colleagues, proud of where they work, and proud of the institution’s reputation.