Job Description

*This position's salary is between 110-120K based on years of experience.

Summary

We are seeking a Network Engineer to support a Federal government client at one of our Washington, DC Metropolitan area locations.

Responsibilities

The contractor shall apply working knowledge of systems design, implementation, operation and maintenance of critical network management infrastructure systems and tools over their full system lifecycle to:

 · Support additions and changes to network hardware and operating systems, and attached devices.

 · Investigate, analyze, recommend, configure, install, and test new network hardware and software.

 · Monitor Network management Service Now queue and maintain updates within SLA guidelines. Work with NMS team members to reduce ticket queues and provide implementation support.

 · Provide direct support in the day-to-day operations on network hardware and operating systems, including the evaluation of system utilization, monitoring response time and primary support for detection and correction of operational problems using knowledge of hardware and software installation and maintenance in a PC/LAN_WAN environment.

 · Maintain network infrastructure standards including network communication protocols such as TCP Transport Control Protocol/Internet Protocol (TCP/IP).

 · Manage basic firewall changes per New Service Now process.

 · Research, test, and implement VPN Appliance and Load Balancer configurations and update Load Balancer configuration and management.

 · Review and fulfill requests from customers via the Librarys ticketing system. Incident requests shall be resolved in accordance with the OCIO Service Level Agreements (SLA) and Priority Matrix.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

· BA/BS or a combination of courses and related work experience and at least 3 years of related work experience.

 · 2 years experience maintaining enterprise level networks

 · Excellent customer service / interpersonal skills

 · Strong troubleshooting / problem solving skills

 · Ability to work in a team environment

 · Excellent administrative skills · 5 years network experience

Cisco or other network certifications null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.