Position: Mobile Device Technician

Location: Washington, DC (metro accessible)

Duration: 4 month project

Onsite: In-Person Monday thru Friday

Pay Rate: $19.00/hr

Requirements:

• Experience in use and in-depth knowledge of Apple iPhone devices

• Experience with iOS and iOS-based mobile apps

• Experience with Mac OS, Apple iTunes and Configurator software

• Experience providing user support and user training

• Great customer relationship skills and user-centric focus

• Experience working in teams and large deployment projects

• Experience working in corporate environments

• Experience using Excel and basic Microsoft Office software

• Exceptional interpersonal and communication skills

Responsibilities:

• Receive and unpackage new iPhones and accessories

• Prepare and label iPhones with asset tracking ID’s

• Configure devices to corporate standard

• Help users to follow instructions and move data from current iPhone devices

• Help users to follow the instructions and setup their new iPhone devices

• Make sure users install and properly configure all mandatory mobile applications

• Transfer users authorized two-factor authentication to new device

• Provide first time user training

• Update inventory and tasks in the ticketing system ServiceNow

• Securely wipe old devices of all data

• Perform QA check on inventory exchanges

• Box old equipment

• Deliver old equipment to shipping vendor

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.