MCR Ingest Engineer

Employment Type: Full Time

Date Posted: 10/16/2024

Location: Washington, DC

Pay Range: $35.00 - $42.00 per Hour

Job Number: JO-2410-2534

Primary Function

At the core of the station’s technical facilities, the senior MCR/Ingest Engineer is responsible for the acquisition of live and recorded media via Satellite, Fibre and IP Technology. He/She manages the loading of multiple traffic strands on the fibre and satellite network and ensures the technical operational stability for the delivery of both News and Programs incoming to the station. In addition, much of his/her work will be devoted to MCR systems and services incidents' analysis, Activity Monitoring, taking part in the implementation of the preventive and corrective maintenance plans, taking part in the systems updates and upgrades thru assessing changes and risk on operations

Duties & Responsibilities

• Provide 1st & 2nd level support for various MCR sub‐systems to maintain services ON AIR.

• Ensures healthy operating conditions of MCR systems and services identifying service‐impacting anomalies and alerting appropriate personnel as needed.

• Analyze and diagnose systems faults/alarms occurrences, analyses services incidents, and reports to broadcast engineering and services providers as applicable and follow‐up on rectification progress.

• Taking part in the implementation of the MCR preventive and corrective maintenance plans, taking part in the MCR systems updates and upgrades thru assessing changes and risk on operations.

• Communicate with the Facilities Section to coordinate the flow of incoming News or Programs

• Operate the core technical facilities for the acquisition of live news via satellite, fibre or IP Technology

• Undertake Quality Control and transcoding of all incoming streams or package transfers to Media Servers

• Coordinate effectively with operators in the field to support remote operations via satellite, fibre, and IP networks.

• Reports clearly in the booking system all issues observed during transmissions

• Identify faults and take immediate preventative action to restore traffic

• Undertakes routine testing, preventative and corrective maintenance of transmission systems and ancillary equipment

• Provide technical operational and engineering support to other technical areas within the broadcast centre

• Ensure Correct Satellite Access procedures are implemented on leased space capacity

• Ensure the monitoring and adjustment of incoming video streams according to the Broadcasting Technical Standards

• Provide level 1 and level 2 equipment support to crews in the field

• Report technical issues to Handovers and Ticketing System

• Operate DTL camera position

• SNG – Field Operations

• MCR / Ingest Rooms in other Broadcast centers

• Ensure accuracy of Handovers and Logs.

• Train new staff.

• Take part in writing new Standard Technical Operational Procedures or changes required.

• Correct technical Operational Diagrams and/or workflows if required.

• Assist Engineering Department for Project work

• Perform other duties as assigned from time to time by his/her superiors/DLM

Skills & Qualifications

• Skills on any of the following areas depending on specialization on either RF, Compression or Baseband (as applicable):

• Excellent Skills in Troubleshooting, configuration and setup of different RF Systems and equipment (KA, DBS, Ku, C Bands).

• Excellent Skills in Troubleshooting, configuration and setup of different Digital Compression Systems and equipment.

• Excellent Skills in Troubleshooting, configuration and setup of different broadcast systems and equipment.

• Excellent Analytical Skills

• Excellent in written and verbal communication

• Excellent Computer skills

• Adaptable to change

• Security and safety skills

• Fluent Arabic/English speaker and able to communicate effectively in writing

• Able to report technical issues through clear diagrams

• Commitment to solve problems quickly and effectively

• To be able to translate user requirements into technical requirements and technical specifications

• Able to multi‐task

• PC / MAC computer

• Knowledge on any of the following areas depending on specialization on either RF, Compression or Baseband (as applicable):

• Knowledge in Satellite Communications Systems and standards (ITU, FCC)

• Knowledge in Broadcast Systems and standards (SMPTE)

• Knowledge in MPEG Systems and standards

• Knowledge in DVB Systems and standards (ETR 290)

• Knowledge in various RF Systems Equipment

• Knowledge in various Antenna mechanisms

• Knowledge in the configuration of various Digital Compression Systems

• Knowledge in various Major Baseband Broadcast Equipment

Education & Experience

• Bachelor’s degree in Electronics/Telecommunication/Broadcast Engineering

• A minimum 5 years’ experience in a 24 hour news MCR environment, or working in a Media Technical department

To Apply

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Diversity Inclusion & Customer Service Statement

TeamPeople, a division of System One, is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way. TeamPeople not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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