The role will provide day-to-day support to the Global Internal Communications team and may be expected to work on several critical tasks for the broader Corporate Communications function occasionally.

The candidate should possess the intellect, confidence, and maturity to work within a partnership environment and maintain good working relationships with Business Development team members and lawyers.The tasks this role includes are hugely varied and require good prioritization skills and a positive attitude.

This an excellent opportunity for an energetic and engaged junior-mid level communications professional who wants to broaden their capabilities as an Internal Communications professional with an experienced team. A willingness to build a solid technical knowledge of systems and processes that the team uses is essential.

Main responsibilities will include:

• Help support the Internal Communications teams efforts to develop and deploy strategies that shape our approach to internal communications around the firms strategy, culture, and vision to drive people engagement and support
• Develop and execute internal communications campaigns and employee engagement strategies, which drive awareness and understanding of the firm's strategic priorities
• Assist in the tracking and development of performance metrics and reports to gauge the effectiveness of internal communications strategies
• Maintain internal communications channels, including a weekly newsletter, digital screens, and the intranet
• Collaborate with various stakeholders to draft talking points and other communications
• Draft content for employee engagement events or activities (e.g., town halls)
• Help manage internal communications and develop appropriate communications and action plans driven by key findings
• Ensure that all internal communications reflect the brand and culture of the firm, both in content and tone
• The day-to-day collaboration with the wider Internal Communications team, advising and contributing content for our various content streams
• Act as an ambassador for the communications team and the wider Marketing and Business Development function
• Be flexible and support major ad-hoc projects
• Help bring creative approaches to a results-driven organization

QUALIFICATIONS

The Internal Communications Specialist will have a proven track record of developing and executing internal communications and employee engagement events or activities, including experience in a multifaceted organization of similar size and complexity. S/he will have a good understanding of and/or the proven ability and motivation to quickly learn about the industry and work effectively with multiple key stakeholders across the firm.

General Attributes

• A genuine team player with a positive attitude
• The ability to work unsupervised, be diligent about the task at hand, and be dependable about delivery
• Well-organized and good at analyzing problems, working out a solution, and seeing it through in all its ramifications
• A people person: friendly, confident, and outgoing
• Diplomatic and comfortable in handling sensitive issues with internal clients
• Creative and a ready source of new ideas and ways of making things happen
• Dependable with the energy and attention to detail to see things through to high standards
• Self-motivated and shows enthusiasm. Works well under pressure, adapts to change, and is willing to improve

Skills

• Highly organized, detail-oriented professional with outstanding follow-through skills
• Flexible writing style with experience in shifting style and tone for various audiences
• Excellent written and oral communication skills with exceptional proficiency in grammar, spelling, and punctuation and strong focus on detail and accuracy
• Ability to craft substantive internal communications and execute in a timely manner
• Good written communication nd organizational skills and proven sound judgment
• Ability to get up to speed quickly and work confidently and effectively with internal communications team members
• Ability to cut through complexity to deliver a simple message that is heard, understood, and motivates people throughout the organization
• Highly energetic and collegiate, with an ability to foster positive relationships with colleagues
• Creative and flexible, able to generate ideas and facilitate the generation of ideas from others
• Previous experience on intranet sites and publishing systems required
• Experience organizing and leading firmwide internal events (e.g., virtual town halls)
• Experience in collecting metrics and KPIs preferred

Qualifications and Experience

• Bachelor's degree in communications, marketing, journalism, or related field
• Three (3)+ years of internal communications experience preferred, preferably in a law firm or large, complex, multinational professional services environment
• Demonstrated ability to produce high-quality deliverables while coordinating multiple projects within a matrix organization
• Proficiency in utilizing Office 365 tools (Outlook, Word, SharePoint, PowerPoint, Excel), as well as Adobe Acrobat, Photoshop, or equivalent design software