Business Automation Engineer Washington, District of Columbia Apply Now

Business Automation Engineer

Location:Washington, DC

Remote Work:Hybrid

Clearance:Secret

Work Status:Full-Time

Position DescriptionThe U.S. Department of State is the lead institution for the conduct of American diplomacy and the Secretary of State is the President’s principal foreign policy advisor. The Department of State’s mission is to advance U.S. national security interests, fight terrorism, protect U.S. interests abroad, and implement foreign policy initiatives that build a freer, prosperous, and secure world. The Bureau of International Narcotics and Law Enforcement Affairs (INL) keeps Americans safe at home by countering international crime, illegal drugs, and instability abroad. INL helps countries deliver justice and fairness by strengthening their police, courts, and corrections systems. These efforts reduce the amount of crime and illegal drugs reaching U.S. shores. INL’s Office of Knowledge Management (INL/KM) seeks to continuously improve the design, implementation, and results of assistance aimed to improve criminal justice capacity abroad by providing programmatic and policy guidance, expertise, and training informed by experience and evidence. The position is located in the Division of Design and Learning (INL/KM/DDL), which focuses on program design, monitoring, evaluation, and learning.

Duties and Responsibilities

• Work within a team and with external stakeholders to collect business requirements and user feedback on existing workflows and processes.

• Create new or improved models of workflows and processes based off the requirements and feedback.

• Translate models into technical requirements.

• Use the technical requirements to develop or improve automated workflows and processes using R, Python, or Microsoft Power Platform tools, where appropriate.

• Monitor, troubleshoot, and continuously improve automated workflows and processes, with emphasis both on user experience and efficiency/accuracy.

• Produce analytic reports about process flows and outputs, with a focus on where we can improve.

• Communicate any problems or opportunities for improvement to the team and management.

Travel RequirementsTravel is authorized for this position in accordance with the award and shall not exceed the designated ceiling.

This position is not expected to travel on a regular basis.

Minimum Qualifications

• U.S. Citizen;

• A Bachelor’s degree from an accredited institution in Computer Science, Data Science, Information Systems, Business Analytics or related field;

• Six to ten years’ experience (in total – not for each task):

• Conducting business analysis, process automation, or software development;

• Using programming languages such as R and Python for statistical computing and graphics;

• Developing automated processes using Microsoft Power Automate or equivalents;

• Designing and optimizing workflows for efficiency, effectiveness, and ease-of-use; and

• Teaching or providing assistance to others, especially but not limited to assistance with IT tools.

• Demonstrated knowledge of Federal regulations in regard to area of specific need (Note: applicants may demonstrate knowledge by consulting 18 FAM 301.4 prior to submitting their application);

• Proficient in Microsoft Office Suite;

• Demonstrated experience facilitating organizational change.

Preferred Qualifications

Analytic Skills:

• Demonstrated ability to understand and translate business requirements into technical specifications;

• Demonstrated experience conducting needs assessments, gap analyses, and process mapping;

• Demonstrated excellent analytic and problem-solving skills to troubleshoot and optimize automated workflows;

• Demonstrated ability to identify and implement improvements to existing processes.

Communication Skills:

• Demonstrated strong written and verbal communication skills to interact with stakeholders and document processes clearly;

• Demonstrated ability to explain technical concepts to non-technical audiences.

• Advanced degree in relevant field or specialized certifications (e.g., Microsoft Certified: Power Platform, R or Python certification);

• Demonstrated proficiency in R, Python, or equivalents, with experience in writing scripts and developing applications to automate tasks;

• Demonstrated experience with API integration and developing custom connectors for automation tools;

• Demonstrated experience with data extraction, transformation, and loading (ETL) processes;

• Demonstrated experience working at the U.S. Department of State or another federal agency.

About ATSG

ATSG Corporation is a Veterans Affairs (VA) CVE-Certified Service-Disabled Veteran-Owned Small Business (SDVOSB) based in Fairfax, VA with branch offices throughout Central America. Since 2004, ATSG has successfully deployed its experience and expertise to support the most challenging and complex projects for various Federal agencies. Our robust portfolio includes cutting-edge technical solutions and professional support in Program Management, Consulting, Operations and Planning Support, Training and Advisory Services, and IT and Knowledge Management. We take pride in our proven dedication to providing expert assistance to our government partners. ATSG provides a variety of services within the Intelligence Community and is experienced in areas such as Mobility, Enterprise Architecture, Data Processing, Law Enforcement Mission Support, and Acquisition Support. Our products may be diverse, but the results are one and the same—on schedule, on budget, and completed with superior quality. As an organization, we are consistently expanding our global footprint in the contracting community. We work hard to honor our commitment to our clients while ensuring our employees feel secure and empowered in their work. We take excellent care of our team, so they may have the freedom and confidence to focus on their missions and provide nothing but the best output on the work site and at home.

ATSG Corporation is an equal employment opportunity/affirmative action employer, our applicants and employees are protected from discrimination. Visit https://www.eeoc.gov/for more information. Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department. To comply with Federal law, ATSG Corporation participates in E-Verify. Successful candidates must pass the E-Verify process after hire.

This contractor and subcontractor shall abide by the requirements of 41 CFR 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals on the basis of protected veteran status or disability and require affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans and individuals with disabilities. To comply with Federal law, ATSG Corporation participates in E-Verify. Successful candidates must pass the E-Verify process after hire.

We respectfully request not to be contacted by recruiters and/or staffing agencies.

Application Requirements

• All applications must be submitted in.pdf,.doc, or.docxformat.

• Applications and resumes for this position are only accepted via electronic submission through ATSG Corporation’s Consolidated Applicant Tracking System (CATS).

• Mailed, emailed, faxed, or hand-delivered applications and resumes will not be accepted.

• The decision to interview an applicant is based solely on the information received for this position from their electronic application and/or resume.

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