Summary This position is located in Cultural Resources, Partnerships, and Science, as part of the Washington Support Office (WASO). The incumbent is responsible for the overall leadership of the Directorate's communications and outreach activities. Open to the first 100 applicants or until 06/03/2024 whichever comes first. All applications submitted by 11:59 (EST) on the closing day will receive consideration. Responsibilities The major duties of the Supervisory Communication and Outreach Program Manager position include, but are not limited to, the following: Directly supervises a team of up to 7 staff members who are technical experts (GS-11, GS-12, and GS-13) and ensures that subordinate staff provide consistent, coordinated, and timely response to top priority needs and that work provided is completed on time conforms with all required protocols, priorities, and obligations. Leads a communication and external engagement strategy for the CRPS directorate, serving as the primary coordinator with the National Park Service's Communication Office. This position will work on strategy and vision for the CRPS directorate across all programs and resource areas in support of and in collaboration with the NPS Communication Office, other federal agencies, tribal, state, and local governments, partner groups, etc. Directs a team of web and print media specialist responsible for the coordination, design, and development of websites, mobile applications, and new media products. Leads and develops external partnerships for increasing interest and access to the NPS CRPS programs including developing outreach and civic engagement strategies to reach a diverse group of constituents including state, tribal, and local governments, nonprofits, for profits, education institutions and other organizations. Leads development of internal engagement and communication and training strategies and needs. Provides directorate support for communication needs, outreach/engagement needs, training materials, etc. Requirements Conditions of Employment U.S. Citizenship required. Appointment subject to background investigation and favorable adjudication. Meet Selective Service Registration Act requirement for males. Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program. Any individual who is currently holding, or has held within the previous 52 weeks, a General Schedule position under non-temporary appointment in the competitive or excepted service, must meet time-in-grade requirements (must have served 52 weeks at the next lower grade or equivalent in the Federal service); with few exceptions as outlined in 5 CFR 300.603(b). Time-In-Grade requirements also apply to former Federal civilian employees applying for reinstatement who have had a break in service of less than one year, as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointments. Time-in-grade does not apply to new excepted service appointments. Time-in-grade requirements must be met by the closing date of this announcement. If you are a new employee or supervisor in the Federal government, you will be required to complete a one-year probationary period. You may be required to travel overnight away from home up to 3 nights per month. You must obtain a government charge card for travel purposes. You may be required to complete training and obtain/maintain a government charge card with travel and/or purchase authority. Qualifications All qualifications must be met by the closing date of this announcement-06/03/2024-unless otherwise stated in this vacancy announcement. Credit will be given for all appropriate qualifying experience. For current Federal employees, if hours worked per week are not included on your resume, you must submit a non-award SF-50 for each federal position listed as part of your application to be used to validate your work schedule and determine the amount of qualifying experience that you will be granted. An award SF-50 will not be acceptable documentation for which to consider your amount of qualifying experience. For all other applicants who are not current federal employees, your resume must state either "full-time" (or "40 hours a week") or "part-time" with the number of hours worked per week to ensure proper crediting of specialized experience. Failure to adequately provide information needed to determine number of hours worked in each position may result in that time not being credited when evaluating qualifying experience. For periods of time that reflect military service, the DD-214 or Statement of Service is sufficient to meet the full and/or part-time hours requirement as the service dates will be reflected. To qualify for this position at the GS-14 grade level, you must possess all of the following minimum qualifications by close of the announcement: EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-13 grade level in the Federal service (obtained in either the public or private sectors). Specialized experience is experience that equips the applicant with the particular competencies needed to perform the duties of this position. Experience at this level must include all of the following: 1) Develop strategic communications plans addressing difficult or complex issues including digital strategies. 2) Advise management officials on communication strategies. 3) Lead projects that applied the theories and practices of historic preservation at the Federal, State, Tribal, or local government levels. 4) Effectively communicate in writing in order to create products such as news releases, feature stories, briefing papers, speeches, fact sheets, social media posts, or video scripts. 5) Analyze the effectiveness of communications strategies and/or develop recommendations to improve an operation. 6) Oversee or assess the developmental needs of a program, and designed training opportunities.. You must include hours per week worked. There is no substitution of education for experience at the grade level (s) of this announcement. You must include months, years and hours per week worked to receive credit for your work and/or volunteer experience. One year of specialized experience is equivalent to 12 months at 40 hours per week. Part-time hours are prorated. You will not receive any credit for experience that does not indicate exact hours per week or is listed as "varies". Experience listed as full-time will be credited at 40 hours per week. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education There is no substitution of education for experience at the grade level(s) of this announcement. Additional Information A selectee receiving a first appointment to the Federal Government (Civil Service) is entitled only to the lowest step of the grade for which selected The display of a salary range on this vacancy shall not be construed as granting an entitlement to a higher rate of pay. A Recruitment Incentive May Be Authorized for a newly selected employee when appointed to a permanent, temporary, or term position. A Federal employee who is transferring to the National Park Service from another component, bureau or Federal agency and who does not meet the conditions under 5 CFR §575.102 is not eligible for a recruitment incentive. A Relocation Incentive May Be Authorized for a Federal employee when the employee must move, as directed by the National Park Service (NPS) either through a management directed reassignment or selection for employment, to a different location at least 50 miles away from the one where his/her position of record held at time of selection is currently located, due to a need of the NPS. A relocation incentive is not the same as a Permanent Change of Station (PCS) move and, as such, may be granted in conjunction with one another. This announcement may be used to fill additional positions if identical vacancies occur within 90 days of the issue date of the referral certificate. Physical Demands: The work is primarily sedentary. The position addresses controversial topics with high visibility in the NPS and thus may be stressful at times. Working Conditions: Work is performed in an office setting; travel may be required at times to locations that are outside of the normal office setting. The National Park Service has determined that the duties of this position are suitable for telework and the selectee may be allowed to telework with supervisor approval. The National Park Service has determined that the duties of this position are suitable for telework only during an emergency or natural disaster. Documentation for the Land Management Workforce Flexibility Act (LMWFA) eligibility, You must submit ALL SF-50s and performance information for each period of temporary/term employment that qualifies for LMWFA. Performance documentation can be obtained by contacting the supervisors for the positions you served in during your 24 months. If they did not complete performance appraisals ask them to provide a statement of performance for each period of service. The statement must specify the dates for each employment period and your level of performance consistent with your SF_50s. In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires successful completion of additional assessments, including a panel resume review. These assessments measure the critical competencies listed above that are required to successfully perform the job.