Description We are seeking a Claims Admin Support Specialist based in Warren Park, Indiana. This role is critical in the industry as it involves performing a range of clerical duties in line with standard procedures. The role offers a long term contract employment opportunity. The successful candidate will interact with various internal and external contacts, coordinate office operations, and handle document maintenance among other duties.

Responsibilities:

• Engage with various stakeholders including customers, vendors, medical providers, attorneys, and law enforcement agencies through phone and mail.

• Direct and screen incoming telephone calls.

• Oversee the maintenance and updating of office supplies.

• Operate and maintain office equipment such as fax, printing and copying machines.

• Coordinate office shredding with vendors.

• Manage document maintenance - create, retrieve, and deliver files and copy documents.

• Compose routine correspondence as required.

• Receive and direct visitors and resolve routine inquiries.

• Open, sort and distribute mail from USPS, FedEx, and other delivery companies.

• Perform other support duties such as setting up meetings, coordinating record retention, and additional searches, research, and reporting as requested by leadership.

• Undertake occasional travel as part of the role. Requirements • Proficiency in customer service and office functions

• Experience in generating reports and following procedures

• Demonstrated leadership skills

• Ability to liaise with vendors and manage claim administration

• Familiarity with clerical duties including scanning documents, printing, faxing, and copying

• Willingness to travel as per job requirements

• Basic knowledge of machinery and laptop hardware

• Experience in research analysis and R code is desirable

• Understanding of disability benefits procedures

• Ability to handle FedEx operations

• Physical ability to perform lifting tasks

• Responsible for distributing incoming mail

• Experience in law enforcement is a plus

• Ability to work under direct supervision

• Proficient keyboard skills

• Ability to communicate effectively with medical providers

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .