Job Description

Reflash Team Lead

Onsite: This role is categorized as onsite. This means the successful candidate is expected to report to the Milford Proving Grounds in Milford, MI, or the Warren Tech Center in Warren, MI on a full-time basis. This position can be located at either location.

The Role

As we move towards our ZERO ZERO ZERO vision of the future, we are looking to add a hardworking Reflash Team Lead to our Reflash Team. The Reflash Team is responsible to help ensure a high-fidelity fleet from a software perspective. The Reflash Team is responsible to keep GM’s development and Captured Test Fleets up to date with the latest released software.

What You’ll Do

• Manage a team of 10-15 Reflash Technicians - which includes developing team members, ensuring training completes on time and completing performance reviews.

• Train new team members.

• Allocate resources to ensure that all vehicle update requests and events complete on time.

• Forecast throughput a week in advance and plan resources accordingly.

• Manage vacation and PTO of team to ensure coverage is always adequate.

• Flash GM development and fleet vehicles with the latest released software.

• Ensure no vehicles are flashed without proper safety protocol.

• Work closely with cross functional groups (Engineers, Analysts, etc.) to troubleshoot and ensure successful flashing.

• Drive issue resolution daily to ensure test fleet vehicles can get released the same day.

• Capture BUS logs and assist in troubleshooting when requested.

• Effectively transfer learnings to other site leads.

• Adhere to all safety precautions and requirements and treat safety as the top priority during all work activities.

• Complete special assignments as required.

Additional Job Description

Your Skills & Abilities (Required Qualifications)

• Bachelor’s degree or equivalent experience/education in field

• 5+ years of automotive experience

• 3+ years of vehicle software flashing experience

• Strong understanding of Diagnostic Trouble Codes

• Demonstrated ability to collaborate cross-functionally to drive issue resolution

• Demonstrated analytical ability and problem-solving capability

• Demonstrated high level of oral and written communication skills

• Knowledge of serial data communications

• Experience with and/or knowledge of relevant technologies (Infotainment, Active Safety, Cybersecurity, etc.)

• Knowledge of hardware and software interface (Electronic Control Modules)

• Ability to work out of a variety of locations including Milford Proving Grounds, Warren Reflash Center and other remote locations as needed

• This position requires the ability to legally operate a motor vehicle on a regular basis and successfully complete a Motor Vehicle Report review.

What Will Give You a Competitive Edge (Preferred Qualifications)

• Previous leadership experience with direct reports (performance reviews, management, delegation, etc.)

• Understanding GM software release process

• Solid understanding of the GM development process

• Solid understanding of Functional Safety

• Familiarity with GM software architecture and flashing techniques

This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.

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About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

Benefits Overview

The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:

• Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;

• Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;

• Company and matching contributions to 401K savings plan to help you save for retirement;

• Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values;

• Tuition assistance and student loan refinancing;

• Discount on GM vehicles for you, your family and friends.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

Equal Employment Opportunity Statements

GM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an individual's protected characteristics. For purposes of this policy, “protected characteristics" include an individual's actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, weight, height, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.​

We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about:

Our Company (https://search-careers.gm.com/en/working-at-gm/)

Our Culture

How we hire​​​​​​​ (https://search-careers.gm.com/en/how-we-hire/)

Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility.

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The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.