VCA Encina Veterinary Medical Center , located in Walnut Creek, CA , is looking for an Outreach Coordinator who plays a vital role in expanding our network of primary care veterinarians (pDVMs), fostering strong relationships, and driving increased referrals and revenue.

This is an exciting opportunity for an individual who enjoys building relationships, thrives in an environment with performance goals and expectations, is a proven self-starter, and possesses excellent communication skills. In addition to relationship management, the Outreach Coordinator actively contributes to marketing efforts across various channels. With support from field leaders, including the Regional Specialty Marketing Manager (RSMM) and Regional Operations Director (ROD), the Outreach Coordinator will establish and execute strategies to help VCA Encina Veterinary Medical Center and VCA East Bay Veterinary Emergency become preferred veterinary specialty and emergency providers.

Responsibilities:

Increase revenue by building relationships with the local veterinary community so that they become aware of the services and care offered at the hospital.

• Customer Service/Communication

• Data Tracking, Analysis and Reporting

• Marketing (B2B, digital, events, direct, etc.)

• Spend 3 days weekly actively visiting referral hospitals

• Participate in bi-weekly calls with Regional Specialty Marketing Manager (RSMM) and other Outreach Coordinators in NC

Required Qualifications:

• Strong interpersonal skills and a positive approach to people and problem-solving

• Excellent oral and written communication skills

• Must follow professional code of conduct and dress code.

• Excellent computer skills including MS Office Suite, data analysis, and social media

• Ability to spend at least 60-80% (3-4 days/week) of time in the “field” – meeting with DVM’s in the surrounding areas; and 20-40% (1-2 days/week) of time in the hospital working on administrative tasks, so must be able to efficiently manage time

• Proven self-starter with excellent time-management, prioritization and organizational skills

• Due to the travel associated with this position, one must have the ability to maintain: 1) a valid CA driver’s license, 2) proper vehicle registration and 3) maintain the minimum requirement of automobile insurance coverage.

• Expected to adhere to all hospital and company policies, procedures and guidelines

Preferred Qualifications:

• Four-year degree from an accredited college in a related field

• Experience in relationship-based sales or account management

• Knowledge of veterinary industry and/or marketing is a plus

As a member of the VCA family, eligible full-time employees will be rewarded with a competitive salary and a comprehensive benefits package, including:

Compensation is negotiable based on education, experience, and other relevant credentials. The annual salary range for this position is $68,000 – $70k per year. This position may also be eligible for other variable pay programs.

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com